Personal Banking Consultant

4 days ago

Sydney, New South Wales, Australia HSBC Full time
Overview

Personal Banking Consultant - Hurstville Branch

This is an excellent opportunity for you to make a difference, build on your customer service experience, and start your career with HSBC. International Wealth & Premier Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

Responsibilities
  • Providing a seamless end to end customer experience by advising on appropriate products and services
  • Being the brand ambassador for HSBC in our branch and liaising directly with customers
  • Introducing, promoting and assisting customers with digital banking solutions
  • Contributing to fulfil customer's needs by providing personal banking products and services with a customer centric approach
  • Managing customer feedback and enquiries
Requirements
  • A proven track record in customer excellence gained in banking, sales, hospitality or retail
  • The desire to develop your financial expertise and grow your career
  • Ability to understand and provide solutions to meet individual customer needs
  • A passion for delivering first-class customer service
  • A proven ability to multitask and strong attention to detail
  • The Higher School Certificate or equivalent certification
  • Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
Additional information

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. Applications from First Nations peoples are encouraged.

Employment type: Full-time | Seniority level: Not Applicable | Job function: Finance and Sales | Industries: Banking, Financial Services, and Investment Banking


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