Practice Manager

4 weeks ago

Townsville, Queensland, Australia Bupaoptical Full time

Why Bupa?

  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Over 170 practices Australia wide - Move with us
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Lucrative reward and recognition programs
  • Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
  • Paid parental leave and Salary sacrifice options
  • Full-time permanent position in our modern Townsville practice


About the Practice:
OurBupa Dental Townsvillepractice is well known foritscosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes.Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practicehere.

The Opportunity:
We have a versatile, exciting and rewarding opportunity at our Townsville, QLDpracticeavailable for a dedicated Practice Managerseekingpermanent full-time work.

The Heart of the role:

  • Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation, infection control standards and stock control
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • Proactively marketing your practice to drive patient numbers
  • Effectively manage the recruitment & selection for all practice staff

What you'll bring:

  • Previous leadership experience is a must, we are looking for someone who puts their team first
  • Dental experience not required, full training provided
  • Prior business and people management experience essential
  • Proven track record of strong organisational skills, administrative and time management
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • Understanding how to generate income and control costs
  • Able to face into difficult conversations & deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
  • Experienced in comprehending and managing the P&L for the practice
  • Exceptional communication, interpersonal, customer service skills and strong business acumen


Apply now, we'll be interviewing as soon as applications are received


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