Facility Manager

2 weeks ago

Sydney, New South Wales, Australia Mirvac Full time

Location: Eveleigh, New South Wales, Australia

Overview

Join Mirvac as a Facility Manager at a premium mixed-use asset in Eveleigh. You will manage the maintenance and operation of building services, ensuring assets are maintained in good repair, operated cost-effectively, and serviced in accordance with statutory requirements, while maintaining high safety and customer service standards and delivering day-to-day requirements in line with Mirvac policy and procedures.

Responsibilities
  • Approval of Work Orders, tax invoice processing and contracts within delegated authority.
  • Delivery of Operational Expenditure budget against forecast.
  • Compliance with the requirements of the Mirvac Quality Management System.
  • Advise the Property Manager and the Senior Facility Manager on maintenance and operational issues which may affect the normal operation of the building and operating budget.
  • Respond to all after-hours calls as required.
  • Maintain an up to date asset register and preventative maintenance planner in the required business format.
  • Maintain all relevant statutory logs, registers relevant to the properties.
  • Manage all contractors in accordance with Mirvac HSE&S policies and procedures.
  • Regularly monitor the Building Management Control System.
  • Physically inspect all plant and equipment to ensure operational readiness for building occupancy.
  • Participate in Operational Healthcheck Proforma (QMS dataroom) with Divisional Manager, onsite Senior Facility Manager and Property Manager.
  • Complete all FCR compliance reporting within the correct timeframes.
  • Ensure all areas of the property are presentable at all times.
  • Respond to any information requests from the Portfolio Manager, Property Management, Senior Facility Management or the asset services team.
  • Attend and contribute to staff meetings to ensure that Mirvac staff and core contract staff are fully appraised of all activities.
  • Complete the performance management process and related documentation on time as outlined in the Performance Management Program, including a Development Plan.
  • Take a leading role in the ownership of your property's operation.
  • Develop and maintain strong relationships with all customers.
  • Acknowledge tenant requests reported through Infinity or via email, plan corrective actions and provide follow-up feedback to the customer.
  • Attend tenant meetings as required.
Qualifications / Point of difference
  • At least 5 years' experience in all facets of facilities management typically stemming from a solid administrative and/or technical background.
  • Demonstrated experience in a high-volume role with conflicting priorities
  • Demonstrated experience in negotiating and enforcing contracts
  • Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
  • Exceptional communication and interpersonal skills
  • Good decision making, influencing, presentation and negotiation skills
  • A customer and guest-centric focus with a strong understanding of the local community and trade area
  • An innovative approach
  • Knowledge of HSE&S, DDA and other risk management regulations
  • Understanding of the NABERS rating scheme and its major influencers
  • An Innovative and Creative approach
  • Collaborative approach to working with teams and customers
  • Ability to work unsupervised
  • Ability to prioritise and have effective time management skills
  • A team approach and the willingness to be flexible with duties and working hours
Employment details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Administrative and Customer Service
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