Senior Manager, Operations and Major Licences

Overview

Join to apply for the Senior Manager, Operations and Major Licences role at the Department of Justice and Community Safety, Victoria.

About The Role

The Senior Manager will lead and inspire a team to manage diverse and complex programs of work, take responsibility for delivering multiple projects and operational workstreams, lead stakeholder management and relationship building, drive business improvement and reporting, provide strategic input into policy issues and negotiate outcomes to deliver time sensitive projects.

Some Of Your Duties Will Include

• Leading and managing a highly effective team to deliver multiple programs of work including all aspects of the YourPlay scheme and major projects to implement government commitments
• Providing strategic and operational input into policy, legislation, regulations and related processes on complex matters, including pre-commitment and government reforms
• Managing business-as-usual licensing matters for all major gambling licences in Victoria, including facilitating licensing amendments and contract variations, direct and oversee changes to technical systems, and lead communications to stakeholders at various levels

About The Business Unit

Gaming and Liquor (G&L) advises the Minister for Casino, Gaming and Liquor Regulation on the development and implementation of liquor and gambling legislation and regulation, and on current and emerging gambling and liquor-related issues. The unit delivers and develops the government's strategic response to liquor and gambling issues and develops government policy on gambling licensing processes. It is the primary government reference for industry, community and other areas of government on liquor and gaming issues. G&L works with external stakeholders across industry, government and community, including the Victorian Gambling and Casino Control Commission and the Department of Health.

The Operations and Major Licences unit provides leadership and operational expertise across the business unit, including oversight of quality assurance, performance monitoring, reporting and continuous improvement. It leads stakeholder engagement with industry, monitors and manages major Victorian gambling licences, vendor management, gaming machine entitlements and related processes, the state-wide pre-commitment scheme YourPlay, and administrative oversight of statutory industry training.

About You

As our ideal candidate, you will possess:

• Extensive experience in managing operations, stakeholders or a complex program of work, preferably in a government context
• Knowledge of gaming industry operations is highly desirable
• Experience in policy development and regulatory instruments or implementation of reforms would be advantageous

Qualifications/Requirements

• A relevant tertiary qualification or experience in government policy is desirable

How To Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Pre-employment checks may include reference checks, national police checks and misconduct screening; other checks may include VicRoads checks, driver's licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any application material, please contact the listed recruitment contact.

Important Information

CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm to children and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child-safe and child-friendly environment for all children and young people we have contact with or are impacted by our work.

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