Financial Performance

Financial Performance & Analysis Manager

Join to apply for the Financial Performance & Analysis Manager role at NSW Department of Customer Service

Financial Performance & Analysis Manager

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Join to apply for the Financial Performance & Analysis Manager role at NSW Department of Customer Service

NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$145,378.00/yr - A$168,130.00/yr

Financial Performance & Analysis Manager, Ongoing opportunity, based in Sydney CBD with hybrid working options available

• Grade 11/12 - full-time ongoing opportunity
• Based in Sydney with hybrid and flexible work arrangements offered
• Annual salary range $145,378 - $168,130 plus superannuation, commensurate with experience.

About the Role
This is a leadership opportunity to not only oversee the finances of some of the largest, key divisions within DCS, providing management and financial accounting services and expert advice, but an opportunity to help grow and develop the next generation of Finance Leaders in the public sector.

Utilising your strong system skills and financial analytics capability, you will enable senior management to make informed business decisions and ensure the financial performance of the business is consistent with best practice.

You will join a supportive culture, where flexibility and professional challenges are integral to our success. Key to the success of this role is interdependencies and balancing competing demands in line with agreed timelines, targets and expected level of quality to ensure organisational objectives are achieved.

As a leader, you will influence senior stakeholders to ensure timely delivery of the best outcomes for the business, considering legislative compliance, financial data integrity and maintenance of appropriate controls.

Role Responsibilities

• Lead the preparation of management reporting and analysis of organisation's financial performance to ensure senior management can effectively respond to changing circumstances and developments
• Drive the delivery of high-quality budgeting and management reporting for the organisation and its related agencies and deliver insightful analysis to inform decision making
• Provide expert financial advice and professional support to the executive, management and finance teams to analyse and interpret financial information in respect of the organisation's financial position by advising on trends and issues, providing options and carrying out impact analysis to inform decision making
• Partner with the executive, management, and relevant finance teams to identify and provide expert financial advice on strategic resourcing issues that impact on savings targets, funding, and develop strategies and proposals to address the identified issues to ensure the targets and business outcomes of the organisation and its related agencies are achieved
• Develop and implement systems, policies and processes to ensure the accuracy of financial information and the highest levels of corporate governance
• Provide timely and compliant financial results and projections, PRIME submissions, information and schedules by the required dates to ensure the organisation and all of its related agencies meet their reporting obligations to relevant stakeholders including NSW Treasury.
• Provide guidance and support to build capability and continuous improvement to improve efficiency and effectiveness of finance processes and systems

What does our ideal candidate look like?

• Experienced Finance Manager within a similar professional, complex setting
• Proactive, strong attention to detail and the ability to communicate across a broad range of stakeholders
• Demonstrable success in influencing strategy through collaboration, consultation data driven decision making
• An inquisitive nature with the ability to interrogate data in order to contribute to the delivery of actionable insights to a range of stakeholders
• Experience in Budgeting and Forecasting, Reporting, Analytics, and business insights
• Tertiary qualifications in the field of Finance, Accounting, or similar.
• CA or CPA qualified.
• Systems experience including SAP, BW, TM1 (IBM Planning Analytics) and Prime (Hyperion)

If you are interested, please APPLY NOW by submitting your resume and cover letter addressing the key requirements and your motivations for applying and suitability for the role.

Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Thursday 5th June

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAccounting/Auditing and Finance
• IndustriesAccounting and Professional Services

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