Clinical Sample Specialist

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Clinical Sample Specialist I is responsible for sample management activities for samples arriving at LabConnect Cleveland facility. The Clinical Sample Specialist I will perform tasks in support of receiving specimens for storage, onsite processing, or shipments to partner laboratories or other facilities. The Tier I Specialist will also communicate with other departments such as Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to ensure the timely and accurate handling of samples.

Location and Schedule

• This position is based in Cleveland, Ohio.
• Onsite
• Schedule: Monday-Friday, 8:00am-4:30pm

Essential Duties And Responsibilities

• Ensure tasks and data are completed with accuracy and attention to detail
• Sample shipment receipt, inbound tracking documentation and breakdown of kits received
• Specimen transport to different areas within the facility
• Order requisition registration and accessioning
• Specimen labeling
• Assist with quality control (QC) of specimens for courier pick-ups, scheduled shipments, ad hoc shipments, specimen destructions and same day shipping packages
• Identification of sample discrepancies and ability to follow appropriate escalation paths
• Assist with QC checks on specimens from storage for shipments and destruction
• Handling, recycling and disposal of dry ice
• Storage freezer and refrigerator maintenance
• Disposal of shipping materials
• Restock supplies
• Scan requisitions
• Reply to emails in a timely manner
• Completion of daily checklists
• Attend classes/meetings, to include dangerous goods training
• Completion of 6 hours of continuing education per year
• Knowledge of Good Documentation Practice (GDP)and universal safety precautions
• Other duties as required by management

Education and Experience

• High school diploma or general education degree (GED) required.
• BA/BS, in laboratory science, health science, or business preferred.
• An associate's degree with at least 2 years of clinical research, clinical lab, or other relevant experience preferred.

Skills and Abilities

• Knowledge of Microsoft applications, including Word and Excel.
• Ability to work in various computer systems such as Laboratory Information Management Systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to speak effectively before groups.
• Capable of executing instructions provided in oral, written, or diagram form.
• Able to troubleshoot issues related to specimen management.
• Outgoing and interpersonal skills preferred.

Physical Demands

• Frequently sit, stand, walk, bend, and move throughout the work environment.
• Moderately reach, grasp, and handle objects.
• Frequently read printed and digital materials in varying font sizes.
• Engage in verbal communication in environments with moderate ambient noise.
• Occasionally lift, pull, or push items weighing up to 50 pounds.

Travel Requirements

None

Perks and Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture

In addition to great perks and challenging work assignments, LabConnect invests in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

EEO & Privacy Notice

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here:

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to

If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email or call

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Pharmaceutical Manufacturing

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