Rostering & HR Coordinator

2 weeks ago

Sydney, New South Wales, Australia Starlight Care Full time

Be among the first 25 applicants

At Starlight Care, we believe quality care starts with a strong and engaged workforce. We are committed to empowering our participants and supporting our staff to thrive, fostering a culture of respect, inclusivity, collaboration, and integrity.

We are seeking a dedicated Rostering & HR Coordinator to join our Norwest Head Office team. This pivotal role combines workforce coordination with HR support, ensuring staff feel valued, rosters run smoothly, and services remain compliant and person-centred.

What you'll do
  • Recruitment & Onboarding: Lead the full employee journey from advertising, interviews, and reference checks, to contracts, inductions, and performance reviews, ensuring every new team member feels welcomed and prepared.
  • Rostering Excellence: Build and maintain rosters that match staff skills with participant needs, ensuring continuity of care, service reliability, and SCHADS Award compliance. You'll also problem-solve last minute changes and support high fill rates.
  • Compliance & Quality: Monitor trainings, certifications, and staff checks to ensure compliance with NDIS Practice Standards, Fair Work legislation, and internal policies. Contribute to audits, reporting, and continuous improvement.
  • Workforce Engagement: Be the first point of contact for staff rostering and HR queries, support wellbeing initiatives, celebrate staff achievements, and help nurture a positive workplace culture.
  • Operational Support: Provide reports and workforce dashboards, escalate risks where necessary, and support the leadership team with key projects.
About you
  • Experienced in HR, rostering, or workforce coordination (3+ years in a similar role in NDIS, aged care, or related sectors).
  • Organised, detail oriented, and calm under pressure.
  • Skilled in using rostering and CRM systems (Visual Care or similar).
  • Knowledgeable in the SCHADS Award and NDIS Practice Standards.
  • A strong communicator who values diversity, teamwork, and professional integrity.
  • Workplace Culture: We invest in people, not just processes, celebrating milestones, recognising hard work, and supporting professional growth.
  • Impactful work: Every roster you coordinate and every staff member you support directly contributes to the wellbeing and independence of our participants.
  • Collaborative environment: Work alongside a supportive leadership team that values initiative, creativity, and shared success.
  • Stable and rewarding role: Office based, full-time position in our Norwest Head Office, with the opportunity to grow as our organisation expands.
Location

Norwest Head Office, Sydney, New South Wales, Australia

Employment type
  • Full-time
Job function & industry
  • Human Resources
  • Services for the Elderly and Disabled

Notes: This description reflects the responsibilities and qualifications for the Rostering & HR Coordinator role at Starlight Care and is intended for recruitment purposes. We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.


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