Client Coordinator

4 weeks ago

Geelong, Victoria, Australia Prestige Inhome Care Full time
Join Prestige Inhome Care as a Client Coordinator

About Us

At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

About You

Are you ready to be the heartbeat of our care delivery? As a Client Coordinator, your mission is to ensure the most efficient and high-quality service for our extraordinary clients. You'll play a crucial role in:
  • Supporting and delivering quality services for a portfolio of clients.
  • Matching clients with the perfect care staff through timely and accurate rostering
  • Keeping everyone in the loop with schedules, from clients to care staff
  • Handling feedback and incidents with precision for continuous service improvement
  • Support care staff in maintaining a high level of commitment and alignment with Prestige's goals. Contributing to the development of policies, procedures, and processes
  • Managing relationships with broker partners
  • Ensuring compliance with organisational and industry standards

If you possess the following skills, we want to hear from you:
  • Experience in service delivery, coordination and scheduling
  • Excellent communication, interpersonal and negotiation skills
  • The ability to prioritise and meet deadlines
  • Computer literacy for rostering, word processing and database management
  • A proactive approach with a focus on continuous improvement
  • Problem-solving and conflict resolution skills
  • A commitment to delivering quality service that exceeds expectations
  • Relevant industry training (Cert III in Aged Care/HACC/Disability/Individual Support) is desirable.

WHATS IN IT FOR YOU:

We're proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running This back-to-back recognition is a testament to the supportive, empowering, and values-driven culture we've built, and continue to build together.

At Prestige, we genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy.

This national recognition reinforces what we've always known, when our people feel valued, respected, and supported, they thrive. And when they thrive, so do our clients.

Here's just some of what you can expect when you join the team:
  • Work Flexibility: Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week and work flexible hours as appropriate for your role.
  • Work From Anywhere: For up to 4 weeks each year and the option to take extended unpaid leave (for rest/travel/career break/etc)
  • Your Birthday Off: Take your birthday off each year because it should be celebrated.
  • A Warm Welcome: Experience a tailored onboarding with Personalised Induction Plans.
  • Grow and Learn: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
  • Give Back: Access One paid Volunteer Day to make a meaningful impact in your community.
  • Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
  • Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support.

Come and be part of one of Australia's Best Places to Work, not just once, but two years in a row

APPLY NOW

Join us and be part of a team that values client focus, kindness, joy, trust, and agility. Apply now and let's make a difference together

We are committed to respond to every applicant

If you do not receive a response within a week of submitting your application, please email careers@prestigeinhomecare.com.au or call Jason on 1300 10 30 10

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive. If you need support to participate in our application process, please reach out to us by calling 1300 10 30 10 or email careers@prestigeinhomecare.com.au
#J-18808-Ljbffr

  • Client Coordinator

    4 weeks ago

    Geelong, Victoria, Australia Prestige Inhome Care Full time

    Join Prestige Inhome Care as a Client CoordinatorAbout UsAt Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.About YouAre you ready to be the heartbeat of our care delivery? As a Client Coordinator, your mission is to ensure the most...

  • Marketing Operations Coordinator

    2 days ago

    Geelong, Victoria, Australia beBeeCommunications Full time $81,617 - $82,170

    Print and Communications ProfessionalThe Print and Communications Professional plays a vital role in marketing operations, reporting to the Brand Manager.Key Responsibilities:Coordinate design, printing, and distribution functions for WorkSafe publications, forms, and stationery.Collaborate with internal clients to produce communications and marketing...

  • Event Coordinator

    20 hours ago

    Geelong, Victoria, Australia beBeeCoordinating Full time $55,000 - $80,000

    Job Title: Event CoordinatorWe are seeking a skilled Event Coordinator to join our team.The ideal candidate will have experience in event planning, scheduling, and coordination. They will be responsible for organizing events, managing day-to-day administrative tasks, and communicating with clients and staff.This is an excellent opportunity for someone who...

  • Print & Communications Coordinator

    2 days ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time

    Print & Communications Coordinator$81,617.00 per annum + 12% superannuation (pro-rata)Part time (0.6 FTE – Monday, Wednesday, Friday), fixed term opportunity until 16/09/2026Wadawurrung / Geelong based role (hybrid)About the opportunityReporting to the Manager Brand and Design, in the Marketing division, this hands-on administrative and communications...

  • Print & Communications Coordinator

    2 days ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time

    Print & Communications Coordinator$81,617.00 per annum + 12% superannuation (pro-rata) Part time (0.6 FTE – Monday, Wednesday, Friday), fixed term opportunity until 16/09/2026 Wadawurrung / Geelong based role (hybrid) About the opportunity Reporting to the Manager Brand and Design, in the Marketing division, this hands-on administrative and...

  • Care Coordination Specialist

    1 day ago

    Geelong, Victoria, Australia beBeeCareCoordination Full time $87,167 - $104,453

    We are seeking a skilled Care Coordination Specialist to join our team. In this role, you will work intensively with individuals experiencing chronic homelessness, delivering long-term case management and service coordination.About the Role:You will be responsible for building deep, trusting professional relationships through assertive and persistent...

  • Property Coordinator

    4 days ago

    Geelong, Victoria, Australia Ermha Ltd Full time

    Join to apply for the Property Coordinator role at Ermha Ltd2 days ago Be among the first 25 applicantsJoin to apply for the Property Coordinator role at Ermha LtdGet AI-powered advice on this job and more exclusive features.Coordinate repairs, maintenance and contract obligations of a large and growing portfolio of SIL, SDA and head-leased propertiesManage...

  • Property Coordinator

    4 days ago

    Geelong, Victoria, Australia Ermha Ltd Full time

    Join to apply for the Property Coordinator role at Ermha Ltd2 days ago Be among the first 25 applicantsJoin to apply for the Property Coordinator role at Ermha LtdGet AI-powered advice on this job and more exclusive features.Coordinate repairs, maintenance and contract obligations of a large and growing portfolio of SIL, SDA and head-leased propertiesManage...

  • Care Coordinator

    24 hours ago

    Geelong, Victoria, Australia beBeeDedicated Full time $60,000 - $80,000

    Job Title: CoordinatorMake a Real Difference in Your CareerAre you a highly organized and efficient individual who excels at juggling multiple tasks and responsibilities? Do you have a passion for providing excellent customer service and support?We are seeking an experienced Coordinator to join our team. As a key member of our operations, you will be...

  • Property Coordinator

    2 days ago

    Geelong, Victoria, Australia Ermha Ltd Full time

    Join to apply for theProperty Coordinatorrole atErmha Ltd2 days ago Be among the first 25 applicantsJoin to apply for theProperty Coordinatorrole atErmha LtdGet AI-powered advice on this job and more exclusive features.Coordinate repairs, maintenance and contract obligations of a large and growing portfolio of SIL, SDA and head-leased propertiesManage fleet...