Business Analyst

6 days ago

Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time

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Job Title: Business Analyst - Suncorp Bank

Department: SB Strategic Delivery Executive Office

Division: Suncorp Bank

Location: Sydney

About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

About the Role

As a Business Analyst in our Delivery & Transformation team, you'll play a key role in supporting the planning, delivery and implementation of the strategic roadmap for the workstreams within the Financial Crime Compliance Program of Action (FCC PoA). You will be responsible for discovering, synthesising, and analysing information from a variety of sources to support strategic decision making and project implementation. This includes elicitation and analysis of business requirements from stakeholders to enable solution design. You will also collaborate with business, compliance and technology stakeholders to develop and evaluate options for solution implementation to enhance Suncorp Bank's financial crime capabilities.

Role Type: Fixed Term contract (12 to 18 months)
Role Location: Brisbane, Melbourne, and Sydney
Work Hours: Full-time (37.5 hours)

Multiple opportunities available.

What will your day look like?

As a Business Analyst, you will:

  1. Assist in the design, implementation and benefits expectations of the scope of work for the workstream including but not limited to business process, procedure and framework analysis, reporting etc.
  2. Identify and evaluate business needs and recommend solutions to optimise business processes and increase efficiency.
  3. Analyse and interpret data to inform decision making and recommend solutions.
  4. Partner with technical and non-technical stakeholders to understand strategic business requirements, gather feedback and manage analysis while ensuring alignment to purpose and priorities.
  5. Ensure the crossover with connected programs is identified and actively managed to reduce delivery silos and/or duplication of work.
  6. Communicate effectively with stakeholders, including presenting findings and recommendations to senior management.
  7. Understand the Suncorp Bank business context including the strategy, key systems/process, and important issues/constraints.
  8. Document "as is" and "to be" processes.
  9. Stay current on industry trends and regulations.
  10. Manage risks, issues and change requests.
  11. Utilise a structured problem-solving approach.
  12. Improve customer experience and simplify processes via critical thinking and systems thinking.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  1. Demonstrated experience or expertise in one or more of the following disciplines: Business Analysis, Project/PMO Management, and/or Change Management.
  2. Experience working in Banking or Financial services.
  3. Strong presentation skills and highly experienced in preparing and conducting workshops, eliciting, documenting and managing requirements using a broad range of innovative elicitation practices/techniques.
  4. Excellent communication and interpersonal skills with the ability to influence outcomes at all levels of the business.
  5. Proficiency with collaboration tools (JIRA, Confluence, Visio, Excel, etc.).
  6. Ability to write acceptance criteria, business rules, user stories and other methods of recording business and (non-)functional requirements, in a way that fully and accurately represents the scope and aligns with the strategy.
  7. Experience in requirements traceability and scope/change control, tracking decisions, and participating in risk & issue management.
  8. Able to process large amounts of information effectively, think creatively/divergently, make decisions, and learn quickly.
  9. Process Management – Modelling, analysing & improving processes, decisions, and root causes.
  10. Planning & Project Support - Estimating analysis tasks, choosing the correct analysis approach, facilitating prioritisation & backlog management, and functionally decomposing complex items into manageable components. Supporting the other stages of SDLC e.g. QA, UAT, deployment, post-deployment support, etc.
  11. Design - Specifying the way a system should behave and appear (UX), including prototyping (often in conjunction with a specialist UX-designer).
  12. General or SME knowledge of financial crime risk and regulatory requirements will be highly regarded.

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 88974.

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