Business Analyst

2 weeks ago

Sydney, New South Wales, Australia PayTech Group Full time

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Responsibilities
  • Take initiative to gather, organise and synthesize large amounts of information from various sources.
  • Work with stakeholders to understand their needs, concerns, and the environment that they operate in with respect to delivering goals and outcomes.
  • Work closely with stakeholders and change management to identify impacts to business processes and technology as a result of system or application changes.
  • Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary in a timely manner.
  • Liaise and collaborate with external suppliers as required.
Minimum Requirements
  • At least 5 years experience delivering complex process and technical changes as a Senior Business Analyst.
  • Expertise in process mapping with standardised techniques such as SIPOC.
  • Expertise in merchant acquiring and card payments industry and technologies.
  • Excellent communication skills, including the ability to engage stakeholders at varying levels to facilitate gathering/refinement of detailed requirements from high-level requirements to solution design to testing.
  • Proven track record of working to deadlines, results driven.
  • Experience with large scale customer and data migrations projects.
  • Experience capturing and managing requirements and user stories in Confluence and JIRA.
  • Experience documenting customer journeys, process flows, and standard operating procedures.
  • Working knowledge of merchant terminal, POS, AS2805 messaging, ecommerce and payment gateways.
  • Experience synthesizing and analysing large amounts of data extracts for the extraction of project relevant insights.
  • Experience with converting raw data to purpose specific and actionable data visuals that tell a story (Powerpivots, Tableau, PowerBI).
  • Experience with interpreting technical specs for Pega and APIs.
  • Practical application of BABOK Knowledge Areas including Agile ways of working.
  • Familiarity with CBA frameworks such as GDF, SDLC, Pace.
Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Research, Analyst, and Information Technology

Industries

Business Consulting and Services

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