Service Coordinator

2 weeks ago

Emerald, Australia Hitachi Construction Machinery Co., Ltd. Full time

Benefits

  • Permanent Full Time Position in a leading OEM with long term job security
  • 7-7 roster based in the Emerald branch, home every night.
  • Competitive pay rate + potential overtime + Emerald housing allowance + company biannual bonuses $$$
  • Exclusive staff discount on a range of goods and services
  • OEM training and opportunities for upskilling with access to the latest technologies
  • Supportive mentors who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work

The Opportunity

HCA has an exciting opportunity for an experienced and motivated Service Coordinator. Based in our Emerald branch, the key focus of this role is to provide technical guidance and leadership to our field service technicians for the Greater Emerald region.

Reporting to the Service Supervisor, you will also:

  • Ensure our field service employees comply with all WHS responsibilities, and that above all, a safety first culture is a consistent behaviour within the team
  • Mentor, guide and support the team to improve performance and efficiencies
  • Ensure efficient utilisation of equipment and resources in line with customer requirements and agreed budgets
  • Provide technical guidance and support to field service team members
  • Supervise the time sheet accuracy and sub-contract documentation to enable prompt job costing
  • Provide timely and accurate quotations for field service activities
  • Support existing customers through maintaining strong communication while proactively resolving issues

As the ideal candidate you will also have:

  • Experience in a similar position with the ability to demonstrate exceptional communication and customer service skills while managing your time efficiently within a high paced work environment
  • A strong ability to navigate complex issues, and be ambitious in achieving success
  • A strong understanding in financial best practices of service delivery including labour, overtime, overnight accommodation and travel recovery
  • Attention to detail in documenting and follow-up
  • A Safety First leadership style
  • A strong technical understanding of earthmoving equipment, or relevant trade qualifications equal to or within a related field. Previous OEM experience will be highly advantageous

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

#J-18808-Ljbffr

  • Customer Service Coordinator

    2 weeks ago

    Emerald, Australia beBeeCustomer Full time

    Job Title: Customer Service CoordinatorWe are seeking a skilled and customer-focused individual to join our administration team. As a Customer Service Coordinator, you will play a vital role in delivering exceptional service to our customers.The ideal candidate will have a good understanding of purchasing processes, general retail operations, and be able to...

  • Service Coordinator

    2 weeks ago

    Emerald, Australia Hitachi Construction Machinery Co., Ltd. Full time

    BenefitsPermanent Full Time Position in a leading OEM with long term job security7-7 roster based in the Emerald branch, home every night.Competitive pay rate + potential overtime + Emerald housing allowance + company biannual bonuses$$$Exclusive staff discount on a range of goods and servicesOEM training and opportunities for upskilling with access to the...

  • Field Service Coordinator

    6 days ago

    Emerald, Australia Hitachi Construction Machinery Australia Full time

    Benefits * Permanent Full Time Position in a leading OEM with long term job security * 7-7 roster based in the Emerald branch, home every night. * Competitive pay rate + potential overtime + Emerald housing allowance + company biannual bonuses $$$ * Exclusive staff discount on a range of goods and services * OEM training and opportunities for upskilling with...

  • Service Coordinator

    5 days ago

    Emerald, Australia Hitachi Construction Machinery Co., Ltd. Full time

    Benefits - Permanent Full Time Position in a leading OEM with long term job security - 7-7 roster based in the Emerald branch, home every night. - Competitive pay rate + potential overtime + Emerald housing allowance + company biannual bonuses! $$$ - Exclusive staff discount on a range of goods and services - OEM training and opportunities for upskilling...

  • Senior Administrative Coordinator

    2 weeks ago

    Emerald, Australia beBeeExecutive Full time $90,135 - $100,768

    Job Title: Senior Administrative Coordinator">Work Type: Full Time (maximum term until December 2026)">Location: Emerald">Department: Commercial & Corporate Services">Remuneration: Stream A Level 4 - 5: $90,135.65 - $100,768.75 per annum + superannuation">Are you an experienced administrative professional looking for a rewarding challenge where no two days...

  • Clinical Service Manager

    1 week ago

    Emerald, Australia beBeeLeadership Full time $98,000 - $115,000

    Lead Clinical CoordinatorAt our esteemed organisation, we are seeking an accomplished Clinical Coordinator to spearhead the clinical delivery of high-quality services. This is an exceptional opportunity for a visionary leader to contribute to a respected youth mental health service and make a meaningful impact on the lives of young people aged 12–25 in...

  • Field Service Coordinator

    1 week ago

    Emerald, Queensland, Australia Hitachi Construction Machinery Australia Full time $70,000 - $120,000 per year

    BenefitsPermanent Full Time Position in a leading OEM with long term job security7-7 roster based in the Emerald branch, home every night.Competitive pay rate + potential overtime + Emerald housing allowance + company biannual bonuses $$$Exclusive staff discount on a range of goods and servicesOEM training and opportunities for upskilling with access to the...

  • Project Coordinator

    2 weeks ago

    Emerald, Australia beBeeExcellence Full time $100,000 - $140,000

    Job Title: Project ManagerWe are seeking a seasoned Project Coordinator to lead our team with expertise in project management. As the primary point of contact, you will work closely with our service department to deliver exceptional customer experiences.About the OpportunityThis role involves working collaboratively with our team to meet and exceed customer...

  • Health & Safety Coordinator

    3 weeks ago

    Emerald, Australia Mining Pro Full time

    Health and Safety CoordinatorThe RoleWe are currently seeking an experienced Health and Safety Coordinator to work with us at Curragh Mine. Mining Pro have partnered with Coronado Global Resources to operate at the Curragh Mine in Blackwater since early 2022. This is a great opportunity to join the team in a full-time position and have potential long-term...

  • Health & Safety Coordinator

    2 weeks ago

    Emerald, Australia Mining Pro Full time

    Health and Safety CoordinatorThe RoleWe are currently seeking an experienced Health and Safety Coordinator to work with us at Curragh Mine. Mining Pro have partnered with Coronado Global Resources to operate at the Curragh Mine in Blackwater since early 2022. This is a great opportunity to join the team in a full-time position and have potential long-term...