Retail: Customer Service

2 weeks ago

Narrabri, Australia Telstra Full time
Overview

Employment Type: Permanent

Closing Date: 4 Oct :59pm

Job Title: Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

What you'll do
  • Help customers connect faster, better, smarter by delivering high-quality in-store service.
  • Be continually trained on the latest tech and gadgets to stay at the top of your game.
  • Use your knowledge and consultative approach to support and solve customer needs.
Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • Flexible, inclusive parental leave – do it your way
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs
  • Benefits Your Way - Telstra
Locations
  • Armidale
  • Inverell
  • Narrabri
  • Tamworth
Employment details
  • Casual, Part Time, and Full-Time roles available
  • Store hours vary – search your store
What we're looking for
  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service in a busy environment
  • Experience in a customer-facing role
How to apply

Hit Apply now After you've submitted your application, our next step is an assessment supported by HireVue. Please keep an eye out for their email to move things along.

Equal opportunity

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace where everyone is safe and can thrive. We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.


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