Opposite Lock Workshop Controller

4 weeks ago

Toowoomba, Queensland, Australia Opposite Lock Pty Full time

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Are you an experienced automotive professional with a passion for efficiency and customer service? Opposite Lock Toowoomba is seeking a highly motivated and organised Workshop Controller to coordinate the day-to-day operations of our busy workshop.

About the Role:

As the Workshop Controller, you will be responsible for ensuring a smooth and profitable workflow within the workshop. This includes planning, monitoring, and controlling all repair orders from creation to invoicing. You will be a key liaison between the workshop, sales department, and our valued customers.

Key Responsibilities:

  • Maintain and enhance the Workshop control system.
  • Understand and manage time and labour requirements for each job.
  • Create and process repair orders efficiently.
  • Order parts and accessories, liaising closely with the Sales department.
  • Field enquiries and provide quotes for work.
  • Ensure workshop efficiency meets satisfactory levels.
  • Allocate work to technicians and direct workflow.
  • Prioritise workload for maximum efficiency and profitability.
  • Manage vehicle flow into and out of the workshop.
  • Liaise with the Manager and Salespersons regarding capacity and capability.
  • Organise, issue purchase orders for, and control sublet repairs.
  • Maintain up-to-date knowledge of mechanical issues and product changes.
  • Ensure a clean, safe, and WH&S compliant working environment.
  • Ensure vehicle keys are secured and the building is locked and alarmed at the end of each day.
  • Trade qualifications in an automotive/mechanical field.
  • Excellent written and verbal communication skills.
  • Exceptional delegation and interpersonal skills.
  • Highly developed planning and organisational skills.
  • Ability to work productively unsupervised.
  • Highly motivated with a strong commitment to Opposite Lock's goals and operational standards.
  • Current valid Qld driver's licence.

If you are a proactive and skilled individual looking for a challenging yet rewarding role, we encourage you to apply

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Salary: [To be added]

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Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Workshop Controller?
  • Do you have a current Australian driver's licence?
  • Do you have customer service experience?
  • Have you worked in a role which requires a sound understanding of OH&S/WHS?
  • How many years' experience do you have as an Accessory Fitter?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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