Case Support Worker, Families, Seniors, Disability Services And Child Safety

3 weeks ago


Brisbane, Queensland, Australia Buscojobs Full time

As a Case Support Worker you will :

  • Ensure that service delivery is consistent with departmental policies and procedures and departmental objectives.
  • Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.
  • Provide culturally appropriate intervention and support to children, families and stakeholders including referral, provision of information, advocacy and consultation.
  • Consult and liaise with relevant stakeholders and service providers to implement and maintain appropriate casework and individualised service plans to achieve positive outcomes.
  • Participate effectively as a team member and work collaboratively in a multidisciplinary team.
  • Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
  • Use, update and monitor relevant databases to support the case management functions of the Child Safety Service Centre.
  • Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
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