Sr. Analyst, Platform Professional Services

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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches and redefine modern security with our AI-native platform. We're a mission-driven company that values flexibility and autonomy. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role

CrowdStrike's Platform Professional Services team sits at the critical intersection between our Falcon platform and our diverse customer base. You will be on the frontlines helping organizations maximize their security posture through expert configuration, optimization, and operationalization of the Falcon platform. You will serve as a trusted security advisor to our clients, identifying gaps in their detection and response capabilities, implementing best practices, and ensuring they receive maximum value from their CrowdStrike investment. You will be part of a collaborative team that combines deep technical expertise with exceptional customer service to deliver measurable security outcomes.

What You'll Do

• Exercise incident handling and remediation processes across Windows, Mac, and Linux platforms.
• Perform malware analysis across customer environments to address new or emerging threats.
• Develop and improve processes for incident detection and countermeasures execution.
• Produce high-quality written and verbal communications, recommendations, and findings to customers.
• Develop and implement security content and automations across multiple CrowdStrike modules including EDR/SIEM.
• Contribute to industry thought leadership through blog posts, CrowdCasts, and other public speaking events.
• Provide continuous feedback and solutions for operational collateral and capabilities.

What You'll Need

Successful candidates will have experience in multiple of the following areas:

• Working in a SOC, Malware Analysis or IR environment.
• Incident Handling: experience conducting or managing incident response for organizations and investigating targeted threats.
• Computer Forensic Analysis: experience with forensic analysis tools in incident response investigations.
• Systems Administration: understanding of system internals to implement and execute countermeasures.
• Network Forensic Analysis: knowledge of network protocols and tools to analyze network logs.
• Malware Analysis: ability to perform static and dynamic malware analysis.
• Incident Remediation: ability to create remediation plans for compromised organizations.
• Network Operations/Engineering: secure network architecture and operations background.
• Programming/Scripting: experience in Python, PowerShell, or .NET, or willingness to learn, with exposure to other languages.

Additional Qualifications

• Capable of completing technical tasks without supervision.
• Desire to grow both technical and soft skills.
• Strong project management skills.
• Contributing thought leader within the incident response industry.
• Ability to foster a positive work environment and attitude.
• Ability to effectively communicate with customers during ongoing security incidents.

Benefits Of Working At CrowdStrike

• Remote-friendly and flexible work culture
• Market-leading compensation and equity awards
• Wellness programs and comprehensive benefits
• Competitive vacation and holidays
• Paid parental and adoption leaves
• Professional development opportunities for all employees
• Employee networks and volunteer opportunities
• Vibrant office culture with world-class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. We do not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex, sexual orientation, gender identity, marital or family status, veteran status, age, national origin, disability, or any other characteristic protected by law. For assistance with applying, contact

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Computer and Network Security

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