Appliance Service Technician

3 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

Appliance Service Technician - Melbourne Metro, Eastern Suburbs

Apply locations: Melbourne, Australia | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: REQ-22117

The Role

Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people. These elements make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. Our collaborative team environment ensures all ideas are heard, evaluated, and tested against our goal - to be the world's most human-centred appliance brand.

Our Opportunity

We recognize the skills of Appliance Service Technicians and seek high-calibre technicians to join our team covering Melbourne Metro and Eastern Suburbs. If you're customer-focused and sustainability-minded, use your knowledge to fix appliances quickly with our spare parts, and satisfy our long-standing customers.

Work exclusively on Fisher & Paykel brands, with focused training on a narrower appliance range than multi-brand companies. This results in higher first-time fix rates and trusted service.

This role is Monday to Friday, with optional weekend work. We support a good work/life balance with flexible start and finish times, agreed with the Hiring Manager. You will start and finish each day from home, avoiding commuting to a workshop.

Benefits
  • Tools of the trade – Van, equipment, uniform, phone, etc.
  • Ongoing training and on-the-job support
  • Skills development and career progression
  • Friendly, passionate team
Role Responsibilities
  • Perform professional service repairs at customer residences or in the workshop.
  • Maintain and develop product knowledge through training and manuals.
  • Complete all service documentation and cash collection.
  • Manage van stock and spare parts inventory.
Experience & Qualifications
  • Experience in appliance repair and troubleshooting preferred.
  • Restricted Electrical Workers License (Disconnect & Reconnect Appliances) is essential.
  • Relevant electrical and appliance repair qualifications; HVAC experience is desirable.
  • Strong communication and technological skills.
  • Provide excellent customer service.
  • Self-motivated with a friendly, approachable attitude.
Next Steps

If you are committed to delivering a premium customer experience and want to grow with a global company, apply now for an interview

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other protected characteristics.

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