NDIS Support Coordinator

2 weeks ago

Council of the City of Ryde, Australia Health U Australia Full time

Health U Australia is a registered National Disability Insurance Scheme (NDIS) provider dedicated to delivering comprehensive and tailored disability support services. We empower individuals with disabilities to achieve their goals and lead fulfilling lives through high-quality, client-centred services. We are seeking a passionate and proactive Full Time NDIS Social Worker to assist clients in navigating their NDIS journey, ensuring they have access to necessary supports and resources.

Key Responsibilities
  • Assist clients with NDIS applications, reviews, and any required documentation for funding.
  • Work with clients to understand their personal goals, needs, and aspirations, ensuring a tailored approach to support.
  • Develop and implement client-centred support plans that foster choice and control in each participant's journey.
  • Manage the intake process for new clients, including collecting essential documentation and conducting risk assessments.
  • Advocate for participants, ensuring their rights are protected and voices are heard within the NDIS system.
  • Facilitate access to suitable services by identifying, connecting, and coordinating with appropriate service providers.
  • Provide ongoing client management, monitoring progress towards goals, and adjusting support plans as needed.
  • Maintain accurate and up-to-date documentation, reports, and records in line with NDIS guidelines.
  • Collaborate with allied health professionals, community organisations, and government agencies to create a supportive environment for participants.
  • Educate participants, families, and support networks on the NDIS process and available services, empowering them to navigate the system confidently.
  • Facilitate community engagement programs promoting skill development, independence and social connection.
  • Actively promote Health U Australia's services, brand, and values through professional engagement, networking, and community outreach.
Qualifications and Skills
  • Bachelor's degree in Social Work, Disability Services, Community Services, or a related field.
  • Proven 3 year+ experience in the disability sector, particularly with client management and NDIS applications.
  • Strong understanding of NDIS processes, policies, and legislation.
  • Exceptional interpersonal skills with the ability to build trust and maintain supportive relationships.
  • Ability to work independently and as part of a small, supportive team.
  • High level of organisational skills, capable of managing diverse tasks and responsibilities.
  • Demonstrated advocacy skills and a commitment to upholding participant rights.
  • Proficiency with relevant software for documentation and reporting.
  • Valid driver's licence and access to a vehicle.
  • Experience using CRM or care management systems (preferred).
  • Opportunity to make a meaningful impact in the lives of people with disabilities.
  • Supportive, growth-focused work environment with professional development opportunities.
  • Competitive pay and flexible work arrangements.

Job Type: Full-time

Experience:

  • NDIS/disability support: 2 years (Preferred)

Work Authorisation:

  • Australia (Preferred)

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