Technical Coach

4 weeks ago

Brisbane, Queensland, Australia Suncorp Full time
Overview

Take the next step. Be part of something bigger at Suncorp.

  • Join a leading Australian insurer in an award winning claims team
  • Be part of a dynamic and inclusive team that values your contributions
  • Opportunity to shape the future of claims management and customer outcomes across a diverse and complex product suite
  • Brisbane, Sydney or Melbourne location
  • 12 month role

We are seeking a passionate and experienced insurance professional to join our Commercial Claims team. In this pivotal role, you will work closely with the team leader and technical specialists in training, coaching, mentoring, and uplifting capability in managing claims across specialist products such as Property Liability, Injury Liability and Financial Lines. Your expertise will directly contribute to our strategic goal of enhancing technical decision-making capabilities while fostering the core competencies of the future.

What you'll do
  • Deliver tailored coaching and training programs based on insights from quality reviews, complaints processes, and customer feedback to enhance individual and team performance.
  • Collaborate with frontline leaders and technical specialists to develop and implement performance and development plans focused on technical excellence.
  • Design and integrate processes and learning frameworks that align with Commercial Claims business objectives, ensuring long-term effectiveness and sustainability.
  • Conduct capability reviews with senior claims officers, providing actionable insights for continuous improvement.
  • Leverage subject matter expertise to deploy appropriate learning strategies, minimizing operational disruptions while maximizing impact.
What you'll bring
  • Claims Management experience mandatory (Liability and/or Financial Lines)
  • Regulatory Risk and Compliance experience is desirable
  • Complaints handling experience is desirable
  • A focus on uplifting claims decision-making and enhancing customer outcomes through innovative coaching and mentoring
  • Advanced knowledge of general insurance principles and the end-to-end claims process
  • Excellent communication and interpersonal skills, with the ability to convey complex information clearly.
What we can offer
  • Discounts and offers on a range of retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact annette_frasca@suncorp.com.au for a confidential conversation.

Advertised: 10 Sep 2025 AUS Eastern Standard Time

Applications close: 24 Sep 2025 AUS Eastern Standard Time

Dont see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Utilise your Claims Management experience - Liability and/or Financial Lines and make a real difference to our people.


#J-18808-Ljbffr

  • Technical Coach

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Join to apply for the Technical Coach - Complex Claims role at Suncorp Group4 days ago Be among the first 25 applicantsOverviewWe are seeking a passionate and experienced insurance professional to join our Commercial Claims team. In this pivotal role, you will work closely with the team leader and technical specialists in training, coaching, mentoring, and...

  • Technical Coach

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Join to apply for the Technical Coach - Complex Claims role at Suncorp Group4 days ago Be among the first 25 applicantsOverviewWe are seeking a passionate and experienced insurance professional to join our Commercial Claims team. In this pivotal role, you will work closely with the team leader and technical specialists in training, coaching, mentoring, and...

  • Football Coach

    1 week ago

    Brisbane, Queensland, Australia New Farm United Junior Soccer Club Inc Full time $40,000 - $60,000 per year

    About usNew Farm United is a football club located in the heart of New Farm, Brisbane.  We are now accepting applications for junior coaching roles for boys and girls. Miniroos to Development teams and Junior Competitive teams.What's in it for you:Mentorship from our Junior Technical DirectorOngoing coach education and supportCompetitive pay based on...

  • Technical Coach

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Full time

    OverviewTake the next step. Be part of something bigger at Suncorp.- Join a leading Australian insurer in an award winning claims team- Be part of a dynamic and inclusive team that values your contributions- Opportunity to shape the future of claims management and customer outcomes across a diverse and complex product suite- Brisbane, Sydney or Melbourne...

  • Head Coach

    7 days ago

    Brisbane, Queensland, Australia Mitchelton Youth Club Inc Full time $80,000 - $120,000 per year

    About the role:Mitchelton Youth Club is seeking a motivated and enthusiastic person to lead our Kindergym team. Experience and/or technical qualifications in the sport of gymnastics is not essential as we will provide the right candidate with the basic training, they need to be successful. This full-time role is based in Mitchelton, QLD 4053, and will be...

  • Head Football Coach

    3 days ago

    Brisbane, Queensland, Australia North Lakes United Football Club Full time $60,000 - $120,000 per year

    Head Coach (U9 - U18)We are seeking dedicated and passionateCoachesto lead our squads across our junior (U9 - U12) and youth (U13 - U18) age groups. This role is perfect for a highly skilled coach who is committed to the long-term development of young athletes, from their introduction to competitive football through to preparing them for the next stages of...

  • Beginner Coach

    4 weeks ago

    Brisbane, Queensland, Australia The Y NSW Full time

    OverviewBeginner Coach - Gymnastics at The Y NSW. We have a number of opportunities for Gymnastics Instructors at all levels.About the roleFor Beginner Coaches we are looking for energetic and enthusiastic gymnasts who are committed to providing a supportive and safe environment where children can develop their gymnastics skills, build confidence, and have...

  • Beginner Coach

    4 weeks ago

    Brisbane, Queensland, Australia The Y NSW Full time

    OverviewBeginner Coach - Gymnastics at The Y NSW. We have a number of opportunities for Gymnastics Instructors at all levels.About the roleFor Beginner Coaches we are looking for energetic and enthusiastic gymnasts who are committed to providing a supportive and safe environment where children can develop their gymnastics skills, build confidence, and have...

  • Technical Trainer

    7 days ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $90,000 - $120,000 per year

    Brief DescriptionPurpose of the Role:As our new Technical Trainer, you will be providing training to & enhancing the competencies of our Motor Claims Consultants whilst improving processes and performance through coaching activities and process refinement. Along with playing an integral part of the onboarding of our new team members, you will provide ongoing...

  • Agile Coach

    4 weeks ago

    Brisbane, Queensland, Australia Cprime Full time

    About Cprime | Elabor8At Cprime | Elabor8, we are all about bringing value to our clients on their agile transformation journeys. Our focus on operational design, new ways of working and agile delivery helps organisations move easily between now, and what comes next.Do you excel at empowering teams and fostering agile transformations? Are you passionate...