Sales Support Officer

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience passion, dedication, and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape, we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are seeking a Sales Support Officer to join our Katherine team on a permanent, full-time basis. Joining a close-knit and diverse team providing livestock, agronomy, insurance, real estate, water trading, and rural products advice to our Top End clients, you will play an integral role in the branch's operations as the first point of contact for our clients engaging with Elders.

This is a varied role that will see you supporting an enthusiastic team with the administrative components through the end-to-end sales process including processing customer orders, issuing invoices, processing banking, and reconciling accounts. With the backing of the Elders network, you will be provided with the tools necessary and supported to learn and grow your career.

Responsibilities

• Provide administrative support for all sales activities
• Complete branch administration tasks, including banking, purchasing, reconciling, and reporting
• Cross-sell Elders' product lines to clients, identifying opportunities to expand services and enhance customer relationships
• Manage and respond to client queries in a timely manner or refer to specialised staff where necessary
• Maintain accurate records of funds receipted, follow up with clients regarding term deposits, and work towards achieving branch deposit targets
• Maximise promotional opportunities, including helping at field days and community events

About you

• Previous administration experience within a fast-paced environment
• Demonstrated retail/warehouse experience with a passion for delivering exceptional customer service
• Sound knowledge of, and an interest in, the agricultural industry
• Proficiency in the Microsoft suite with an ability to learn new systems
• Strong attention to detail with strong communication skills, written and verbally
• Reliable transport and license

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice, and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture. We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information call Judy McDermott, Branch Manager, on 0427 246 145 or visit our careers page.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion, and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.