Medical Receptionist

6 days ago

Melbourne, Victoria, Australia Scope Healthcare Full time
Overview

STATUS: Medical Receptionist - Radiology
Location: Clayton, Victoria, Australia
Employment Type: Full-Time

About Scope Radiology

Scope Radiology, a subsidiary of Scope Healthcare, is a rapidly growing diagnostic imaging provider known for clinical excellence, ethical practice, and collaborative culture. Offering state-of-the-art CT, X-ray, ultrasound, and other imaging modalities, our team is dedicated to delivering accurate and timely diagnostics across Victoria. With new sites launching and a commitment to innovation and patient-centred care, we\'re redefining what\'s possible — one scan, one patient, one breakthrough at a time.

Position Overview

We are on the lookout for a confident, detail-oriented Medical Receptionist to join our vibrant front-of-house team at Scope Radiology. This pivotal role supports both patients and clinical staff, ensuring a seamless experience and efficient operations within our practice.

If you thrive in a fast-paced environment where every day makes a difference, we\'d love to meet you.

Key Responsibilities
  • Greet patients warmly and professionally upon arrival
  • Manage appointment bookings via phone and digital systems
  • Accurately process patient registrations, referrals, and consents
  • Liaise effectively with radiologists, technicians, and referring clinicians
  • Handle billing, Medicare claims, and private health fund interactions with precision
  • Maintain strict confidentiality and integrity of patient records
  • Uphold a clean, welcoming, and organized reception and waiting area
Requirements
  • Previous experience in a radiology environment is essential
  • Exceptional communication and interpersonal skills
  • A strong attention to detail and organizational capability
  • Comfortable multitasking in a fast-paced clinical setting
  • Familiarity with medical software systems (PACS, HeathTrack, etc.) is an advantage
  • Solid understanding of Medicare and health fund billing processes
  • A professional, empathetic, and patient-focused demeanour
Benefits
  • Be part of a dynamic and collaborative healthcare team that values ethical and clinical excellence
  • Engage with modern, well-equipped clinics leveraging cutting-edge imaging technology
  • Contribute meaningfully to patient care during a time of rapid expansion and innovation
  • Receive opportunities for ongoing professional development and career growth within a forward-thinking organisation
  • Join us during an exciting period of expansion and innovation

If you thrive in a team-oriented healthcare setting and are passionate about patient service and accuracy, we\'d love to hear from you. Please submit your resume and a concise cover letter detailing your suitability for the Medical Receptionist-Radiology position to hr@scopehealthcare.com.au.


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