Japanese speaking Medical Information Specialist- 18 month FTC

4 weeks ago

Melbourne, Victoria, Australia ProPharma Full time
Overview

Japanese speaking Medical Information Specialist - 18 month FTC

Join to apply for the Japanese speaking Medical Information Specialist - 18 month FTC role at ProPharma. ProPharma has a long history of supporting biotech, med device, and pharmaceutical organizations with a full range of regulatory, clinical, quality, pharmacovigilance, medical information, and R&D services.

Responsibilities
  • Respond to unsolicited consumer, healthcare professional, and other external customer requests for medical and safety information via the contact center and website/email, ensuring activities comply with regulations, industry standards, and client/internal policies.
  • Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements and internal policies.
  • Demonstrate proficiency in medical terminology in English and Japanese, with a strong emphasis on written translation.
  • Identify, document, and report adverse events, pregnancy reports, special situations, and product complaints within required timeframes according to regulations, SOPs, and client instructions.
  • Formulate accurate responses using approved labeling, company standard responses, published literature, and other data; assist in creating custom responses where required.
  • Adhere to company and country-specific privacy policies.
Qualifications
  • Native-level Japanese language skills (verbal and written) with excellent grammar and translation accuracy.
  • Ability to produce fluent, precise written work in Japanese for scientific and medical contexts.
  • Strong knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards in Japanese.
  • Ability to interpret scientific information and communicate clear, accurate responses.
  • Ability to learn and use inquiry handling databases and other computer systems.
Educational & Professional Requirements
  • Qualified Pharmacist
  • Minimum 2 years' clinical experience in a hospital, community, or industry setting – mandatory
Note

We celebrate diversity, equity, and inclusion. We are an Equal Opportunity Employer. ProPharma does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails regarding this posting.


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