HR and Compliance Support Officer

4 weeks ago

Logan City, Queensland, Australia Jobs360 Full time
  • Empowering leadership and mentorship opportunities
  • Dynamic and innovative work environment
  • Opportunities for continuous career development

Scope:

We are seeking a detail-oriented and proactive HR and Compliance Support Officer to join our team. This role plays a key part in supporting the full employee lifecycle, from recruitment and onboarding to offboarding, while ensuring HR and compliance processes are executed efficiently and accurately.

Key Accountabilities:

Recruitment & Selection
  • Assist with pre-screening candidates and coordinating the interview schedule
  • Conduct reference checks and ensure all hiring documentation is complete
  • Support the recruitment pipeline and maintain up-to-date candidate records

Onboarding & Offboarding
  • Prepare employment contracts and onboarding packs for new hires
  • Guide new employees through the onboarding process, including systems access and orientation
  • Coordinate offboarding processes, ensuring completion of exit documentation and system updates

Learning & Development
  • Assist in the coordination of training activities, including session logistics and invitations
  • Maintain accurate training records and compliance registers

Employee Support & HR Administration
  • Act as the first point of contact for general HR enquiries, triaging and escalating when needed
  • Maintain HRIS and employee records with a high level of accuracy
  • Support performance and probation review processes

Compliance & Reporting
  • Ensure accurate documentation and support compliance requirements
  • Assist in the preparation of regular HR reports using Excel (e.g., VLOOKUP, Pivot Tables, custom formulas)
  • Provide support for internal systems such as Sage Micropay, ACCESS ESS, and World Manager

Essential Criteria:
  • Proven experience in HR support across the full employee lifecycle
  • Strong proficiency in Microsoft Excel, especially VLOOKUP, Pivot Tables, and formulas
  • Experience handling compliance and HR systems (e.g., Sage/Micropay, ACCESS ESS, World Manager)
  • Payroll processing experience is a plus (especially in AU context) but not required
  • High level of confidentiality, attention to detail, and organizational skills

Conduct & Professional Standards:

Teamwork & Trust

All employees are expected to demonstrate a high level of teamwork and trust by:
  • Relying on others to play their part
  • Respecting and supporting each other
  • Understanding that we will accomplish more together than we can individually
  • Communicating openly and with respect
  • Encouraging and empowering individual input
  • Celebrating success "as a team"
  • Actively contributing to a positive workplace culture
  • Embracing and valuing diversity and treating all colleagues equitably

Accountability

All employees are expected to demonstrate willingness to accept accountability for their own performance in:
  • Making good sound "Commercial" decisions
  • Keeping promises to customers and fellow staff
  • Continually looking to improve their own performance
  • Managers leading by example; to help and develop others

Sense of Urgency

All employees are expected to act with a sense of urgency by:
  • Taking initiative
  • Acting sooner rather than later
  • Being a 'Doer' not a 'Talker'
  • Thinking like a market leader

Safe & Healthy Workplace

Employees are the Company's most valued assets and their health and safety is the number one priority. To achieve the goal of Zero injuries, Health and Safety is everyone's responsibility.

All employees are required to:
  • Maintain a Safe and Healthy work environment
  • Treat Safety and Wellbeing as a priority
  • Comply with WHS policies and processes
  • Report hazards and all injuries

Engagement

Employee's level of engagement is a measurement of the Company's success based on and employee's level of satisfaction of the following:
  • Enjoys coming to work
  • Believes in the Company's ability to achieve
  • Is passionateabout what they do 'day to day' to contribute
  • Contributes ideas and value others' contributions
  • Effectively communicate at all levels
  • Uses informal as well as formal communication networks
  • Contributes positively and constructively at meetings
  • Shares information openly

Corporate Governance
  • Acts and demonstrates ethical behaviour
  • Reports unethical and improper behaviour
  • Comply with company policies and procedures
  • Operate in accordance with company "Code of Ethics"
  • To execute the duties described in this document to the best of your ability and in the best interests of the Company

ShoreXtra Perks
  • HMO Coverage
  • Dayshift schedule
  • Fixed Weekends off
  • Engaging monthly activities
  • Free and unlimited barista-style coffee
  • Free parking and shuttle services
  • Employee referral incentives (Bronze)

Work Set Up:
  • On-Site
  • Work Schedule: Monday to Friday, 7:00 am to 4:00 pm
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