General Manager

3 weeks ago

Gold Coast, Queensland, Australia NextGen HR Full time

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Base pay range

A$140,000.00/yr - A$150,000.00/yr

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Fractional HR Leader / Small Business HR Expert / People, Culture & Performance / Extended DISC Consultant / IT MSP People Specialist / Proud Dad of…

Our client is a dynamic, growing business built on passion, dependability, and unwavering support for each other. They are seeking a General Manager / Integrator to partner with their Visionary and leadership team to drive execution, accountability, and scalable growth.

They exist to empower Australian businesses, whether small, medium, or large, to thrive through tailored, cloud‑based IT, cybersecurity, communications, and technology consulting services. They deliver proactive managed IT support, robust cyber‑security solutions, virtual CIO services, AI/automation capabilities, and seamless cloud migrations to simplify operations, enhance productivity, and strengthen business resilience across a range of industries.

As the General Manager/Integrator, you will be the glue that holds the business together, faithfully executing the business plan, owning the operating system (EOS), and ensuring everyone is aligned, accountable, and focused on delivering results.

Their values are not just slogans, they are the anchor point in every decision they make. To thrive with them, these values must resonate with you deeply:

  • Dependable – we get it done
  • Supportive – we have each other's backs
  • Passionate – we are all in

What You'll Do

  • Lead, manage, and hold the leadership team accountable to commitments.
  • Execute the business plan and deliver strong P&L results.
  • Integrate all major functions of the business and own the company operating system.
  • Resolve issues effectively. Call out problems, create clarity, and deliver practical solutions.
  • Collaborate closely with the Visionary by filtering and translating ideas into actionable plans.
  • Develop costing models for managed services offerings.
  • Research and recommend improvements in technology, processes, and efficiencies.
  • Ensure company processes and communications are consistent, cascaded, and followed by all.
  • Oversee safety, WHS, and compliance, with a strong focus on team wellbeing.
  • Build, coach, and retain a high-performing team through clear expectations and development.

What You'll Bring

  • Proven experience as a General Manager / Integrator or senior leadership role, preferably in a scaling business.
  • Strong commercial acumen - budget setting, P&L ownership, and strategic execution are non-negotiables.
  • Previous exposure to EOS (Entrepreneurial Operating System) or similar (Scaling Up) highly desirable.
  • Exceptional leadership skills with a track record of building alignment, accountability, and collaboration across teams.
  • Comfortable with healthy conflict, problem solving, and making the tough calls when needed.
  • A passion for continuous improvement and customer satisfaction.
  • A values-driven mindset that aligns with Dependable, Supportive, Passionate.

Why Join Them?

Our client is a team that is all in. They believe in delivering on their promises, backing each other, and being passionate about what they do. You'll play a critical role in shaping their future, working alongside a Visionary who thrives on big ideas, while you turn them into reality.

If you're ready to take ownership, drive growth, and make a tangible impact we'd love to hear from you.

A cover letter addressing the selection criteria is required as part of your application. The recruitment process will be swift, but will include 3 stages of interviews.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology, Management, and Strategy/Planning
  • IndustriesTechnology, Information and Media

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