IT Hardware Technician

About Us
Cyberhaven Technologies is a Tasmanian-based IT services company specialising in the repair and support of computers, printers, mobile devices, and network equipment. We're known for our responsive, customer-focused approach and technical excellence. With a reputation built on trust and reliability, we proudly support a growing base of business clients throughout Tasmania. At Cyberhaven, we believe in doing the job right, working collaboratively, and offering service with integrity. We are an equal opportunity employer, committed to creating an inclusive and respectful workplace.

About the Role
We are currently seeking a motivated and reliableIT Hardware Technicianto join our team in acasual, hybrid role. You will play a key role in supporting our clients by providing hands-on repairs and troubleshooting for a wide range of IT hardware. This includes computers, printers, mobile devices, and networking equipment. The role involves travel to client sites using acompany-provided vehicle, with all tolls covered. This is an excellent opportunity for someone who enjoys working independently, solving problems, and being part of a professional, service-driven team.

What does my day to day look like?
You'll be responsible for responding to service requests, diagnosing and repairing IT hardware, and maintaining accurate records of completed work. Your day may include visiting client sites, providing on-site technical support, configuring or upgrading equipment, and resolving faults efficiently and professionally. You will also contribute to our commitment to delivering a high standard of service and building long-term client relationships.

What you will bring to the role:

• Previous experience in IT hardware support, troubleshooting and repair
• Good working knowledge of desktop/laptop computers, mobile devices, printers, and network equipment
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service abilities
• Ability to work independently and manage time effectively
• Current driver's licence and willingness to travel to client locations
• Familiarity with job tracking or ticketing systems is an advantage
• Competitive hourly rate of$39 to $44, based on experience
• Flexiblecasual rolewith ahybrid working model
• Company car and tolls providedfor all site visits
• Be part of a growing local team with a strong client focus
• Inclusive, respectful workplace that values diversity and equal opportunity

If you're a hands-on technician who takes pride in quality service and is looking to grow your skills in a dynamic environment, we would love to hear from you.Apply now or reach out to our team to learn more.

Please note: you must be an Australian citizen or permanent resident at the time of submitting your application. Applications will be reviewed as received, and only shortlisted candidates will be contacted. Thank you for your interest in Cyberhaven Technologies.

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Proud member of the Australian Computer Society (ACS) and TASICT, committed to excellence and innovation in the ICT industry.

We acknowledge the Traditional Custodians of the land on which we operate and pay our respects to Elders past, present, and emerging. We extend this respect to all Aboriginal and Torres Strait Islander peoples.

Cyberhaven Technologies is a proudly Tasmania-based business operated by VSTRAH PTY LTD. We deliver expert solutions in cybersecurity, software and app development, cloud computing, managed IT services, UI/UX design, and digital strategy. "Cyberhaven Technologies" is our trading name used to better connect with clients and enhance brand recognition in the competitive technology sector.

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