Senior Central Systems Manager

2 days ago

Brisbane, Queensland, Australia Minor Hotels Full time
Overview

Minor Hotels is excited to announce a newly created opportunity for a Senior Central Systems Manager to join our dynamic IT team in Brisbane. This pivotal role offers the chance to make a significant impact by driving efficient process management, identifying opportunities for improvement, and ensuring the prompt resolution of challenges across key projects undertaken by Minor Hotels ANZ.


This position is perfect for a proactive professional looking to shape and enhance systems that support our operations on a national scale, all while contributing to the growth and success of a global leader in the hospitality industry.



Key Responsibilities
  • Advise in the configuration and optimisation of Oracle OPERA Cloud, Oracle OPERA Reservation System (ORS/OCIS), and Opera Web Service (OWS).
  • Ensure seamless integration of Property Management Systems with commercial and operational processes.
  • Identify and implement opportunities to improve existing processes, driving efficiency and innovation across IT and operational workflows.
  • Leverage data insights to recommend enhancements to support strategic objectives.
  • Collaborate with directors, executives, and managers to understand business needs and deliver system solutions aligned with organisational goals.
  • Apply in-depth knowledge of Hotel Operations and the Management Letting Rights business in Australia to align systems with operational requirements.
  • Manage IT-related projects to completion, meeting scope, time, and quality benchmarks.
  • Stay updated on global distribution systems and commercial processes, ensuring alignment with international best practices.


Salary & Hours

Salary: $90,000 - $100,000 (excluding superannuation).


Expected hours: 38 hours per week.


Location: Minor Hotels Head Office - 266 George St, Brisbane City QLD 4000.


Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)



Qualifications
  • Experience in the management of a housekeeping team;
  • Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;
  • Proven experience in managing staff, with a strong ability to lead, mentor, and motivate a high-performing team to achieve departmental goals and maintain exceptional service standards.
  • Excellent communication and interpersonal skills;
  • Excellent time management and organisational skills;
  • Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.
  • Flexibility and availability to work evenings, weekends, and other peak periods as required, demonstrating commitment to meeting the needs of the business and ensuring smooth operations.


Additional Information
  • At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.
  • Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.


Seniority level
  • Mid-Senior level


Employment type
  • Full-time


Job function
  • Information Technology


Industries
  • Hospitality
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