Advisor Stakeholder Engagement

Advisor Stakeholder Engagement – Office of the Rental Commissioner

Grade: Clerk Grade 7/8. Salary range: $113,574 - $125,720 + superannuation and leave loading. Duration: Ongoing, fulltime. Location: McKell Building Sydney - Office attendance required 2 – 3 days per week.

NSW Fair Trading is seeking an experienced project and stakeholder partnerships officer to join the Office of the Rental Commissioner. This role provides a unique opportunity to contribute to coordination of key stakeholder consultation activities, as well as community engagement and education. The Rental Advisory and Delivery Unit works across Fair Trading, the Department of Customer Service, government agencies and external stakeholders to support the NSW Rental Commissioner and Fair Trading's regulatory priorities for a fair and safe rental market.

Working closely with the Senior Partnership Coordinator you will support and coordinate stakeholder engagement, working groups, programs, projects and initiatives in line with the strategic communication and stakeholder plan, with a focus on legislative reforms and new rental laws in NSW.

• Coordinate the development, implementation and evaluation of strategic and operational stakeholder engagement plans, programs, projects and initiatives for the Rental team in a fast-paced environment.
• Coordinate specific stakeholder outreach and education initiatives, dialogue and other forums of engagement to understand key concerns and issues and inform, review and enhancement of the NSW rental market and associated legislation.
• Research, write, and produce high-quality text and visual content for presentations and Ministerial briefings.
• Collaborate with key internal customers, stakeholders, and the communications team to ensure content aligns with the organisational engagement strategy.
• Contribute to the project working groups and cross-government initiatives, and the development and evaluation of integrated engagement strategies to support key initiatives.
• Develop and maintain strong relationships with internal and external stakeholders to enhance content understanding and engagement.
• Monitor, document, evaluate, and report on the outcomes of engagement and project implementation, project plans and projects, providing recommendations for continuous improvement.

• Demonstrated experience in planning and coordinating large and small stakeholder forums, working groups and events.
• Demonstrated experience in preparing, editing and producing content across multiple platforms and channels including for social media.
• Excellent self-management and attention to detail.
• Sound knowledge and understanding of contemporary communication policies and practices
• Ability to collaborate effectively with a variety of stakeholders.
• Experience in developing and implementing strategic communication plans.
• Strong project management skills, ensuring tasks are completed on time and within scope.
• Adaptability to keep up with emerging communication trends and technologies

Please submit your resume of no more than 5 pages, including a cover letter of no more than 2 pages, sharing your motivation for applying for the position and demonstrating your capability and relevant skills.

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Gabriella Schulzer via gabriella.schulzer@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 22nd September 2025 (9.59am).

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

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We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact gabriella.schulzer@customerservice.nsw.gov.au or 02 9494 8351.

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