Account Manager, Fundraising

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Entertainment Group is well-known for the iconic Entertainment Book. In 2019, we evolved into The Entertainment App, a Membership-based mobile app. We offer a premier lifestyle and rewards platform, providing Australians and New Zealanders with unbeatable household savings for the past 31 years while raising funds for community fundraisers.

Our ethos is to GIVE, GET, and SHARE. We give back to communities, get access to exclusive benefits, and share meaningful moments. We have raised over $100M for fundraisers and supported many thousands of local businesses on our journey so far.

Sound like something you would love to be a part of? Keep reading to see how you can.

The opportunity

As an Account Manager, Fundraising, your role is to maintain a strong, ongoing relationship between Entertainment and our existing Fundraiser clients.

Some of your responsibilities include:

• Managing client relationships with key Fundraising accounts
• Conducting Fundraiser planning meetings to design marketing campaigns, set goals, train and motivate group chairpeople
• Ensuring Entertainment's physical presence and creating excitement at Fundraising events
• Presenting the Fundraiser at public speaking events like Rotary meetings, school assemblies, social club events, etc.
• Advising Fundraisers on social media, email, website, and digital strategies
• Using print collateral effectively to support Fundraisers efforts
• Coordinating regular email broadcasts, weekly calls, and incentives for Fundraisers
• Acquiring new Fundraiser and Premium accounts annually
• Resolving client concerns promptly and professionally, assisting team members with difficult clients, negotiation, and objection handling
• Procurement of Merchant content to improve Fundraising performance as instructed
• Representing Entertainment professionally and ethically, adhering to office policies
• Attending staff meetings, workshops, and training sessions
• Completing weekly sales activity reports
• Monitoring competitive activity

We are looking for you to bring:

• Previous account or client management experience
• Business/Marketing/Management degree or similar
• People skills – enjoy engaging with external and internal stakeholders
• Experience with event handling and account management
• Ability to plan communications and follow up systematically
• Attention to detail and discipline in tracking client needs
• Excellent interpersonal, communication, and decision-making skills
• Goal-oriented with proven relationship-building abilities
• Effective verbal and written communication skills
• Strong time-management skills to handle conflicting priorities
• Proficiency in Microsoft Word, Excel, and PowerPoint

The ways we support and reward

You'll join a talented, energetic team passionate about our product. As part of the team, you'll receive a membership to our digital Entertainment Book to experience firsthand what you are part of.

We offer flexible work arrangements, birthday leave, access to EAP and wellness services, flu vaccinations, salary packaging, a comprehensive learning platform, internal development, and volunteering leave.

To apply, please submit your resume.

Salary match | Number of applicants | Skills match

Your application will include questions about your right to work in Australia and your expected annual base salary.

Entertainment Publications is Australia and New Zealand's leading producer of dining and activity guides, helping raise over $6 million annually for local community groups. We are passionate about our brand, well-established, respected, and committed to a fun, supportive culture and staff development.

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What can I earn as a Fundraising Manager?