Enterprise Key Account Manager

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste. Why do we need to do that? Because more than 1/3 of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions come from food waste

As the world's largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. But we're more than an app: we are a certified B Corporation and our mission is to inspire and empower everyone to take action against food waste, so we're doing all we can to create educational tools, make our knowledge as accessible as possible, find new business solutions and even change legislation to reduce food waste.

We're growing fast: Our community of 111 million registered users and 237,000 active partners across 19 countries have together already saved 410 million meals from going to waste - avoiding almost 1,009,000 tonnes of CO2e

We're looking for a Key Account Manager to join us in our Melbourne office. You will play a pivotal role in the growth of Too Good To Go Australia and the fight against food waste by using your experience in the retail and/or fast casual sector to develop and grow partnerships with prominent retailers in the food and beverage industry. You will ensure that their head office and stores are supported fully to save food from waste and celebrate their successes.

This is a brand new role at Too Good To Go Australia, so you will be playing a significant role in our growth and evolution in providing better support and service to our food waste-fighting partners.

• Account Growth: developing strategies to grow your accounts and working with the retailer to increase store coverage and overall supply.
• Account Management of key chains: autonomy in managing your own portfolio of chains and ensuring the relationship is strong and business KPIs are met.
• Continue established relationships and build close and sustainable relationships with our partners, ensuring that they have the best Too Good To Go experience.
• First point of contact for our partners for all matters and coordinate internally with our colleagues from other departments.
• Research: independently search for new opportunities, learn about the businesses in depth, map the stakeholders and understand their decision-making process.
• Present our concept at trade or franchisee fairs, events, and meetings.
• Support our acquisition team in the roll-out of new key accounts.
• Analysis and strategy for the further development of partnerships.
• Create and analyze relevant reports for internal and external purposes.
• Develop and implement growth strategies tailored to the needs of our partners as well as our internal KPIs.
• Work closely with all areas - nationally and internationally - to optimize processes and develop strategies for the long-term development of partnerships.

• Strong Account Management experience, demonstrating an ability to build rapport, establish trust, and deepen relationships.
• A proven track record of delivering business growth with existing accounts.
• Solid commercial experience ideally in the food business sector.
• Master communicator with strong listening and engagement skills.
• Data Analysis and MS Excel skills to create performance reports and identify trends.
• Ability to create and deliver impactful presentations using data-driven insights.
• A passion for the mission and raising awareness of food waste & sustainability.
• Strong organizational skills and ability to work independently and efficiently.
• Negotiation skills, able to influence decisions and solution-oriented.
• Team player who enjoys working in a cross-functional team.

• A rare opportunity to work in a social impact company (and certified B Corporation) where you can see real impact in your role.
• The unique opportunity to join the pioneering team leading the expansion of a proven food surplus marketplace into Australia.
• Working alongside an international community of users, partners, and colleagues across 19 countries.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work.
• Flexibility to work from home as well.
• A strong, values-driven team culture where we celebrate successes and socialize with colleagues.
• 20 days of annual leave plus additional 5 days p.a. after 6 months of employment.
• 10 weeks parental leave at full pay, available to all natural and adoptive parents after 6 months.
• Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity.
• Learning, career development, and performance recognition programs.
• Access to Employee Assistance Program & regular care conversations.