Member Acquisition Adviser

Overview

Join to apply for the Member Acquisition Adviser role at Australian Institute of Company Directors

Location: Brisbane, QLD | Job Type: Permanent - Full Time

About Us

The Australian Institute of Company Directors (AICD) is committed to strengthening society through world-class governance. We aim to be the independent and trusted voice of governance, building the capability of a community of leaders for the benefit of society. Our membership of more than 50,000 includes directors and senior leaders from business, government and the not-for-profit sectors.

About the team

The Member Engagement Team (MET) provides our members with products and services to strengthen their knowledge and engagement, and give them the opportunity to access, adopt and benefit from leading insights. The vision is to optimise the member experience and enhance their professional capabilities.

About The Role

As the Member Acquisition Adviser, you will meaningfully engage with prospective members to understand their governance, professional development, and directorship goals. You will convey how the AICD offering of membership, products, programs and services can support their professional aspirations. Your expertise in lead conversion while building relationships and connection is key.

You will be provided with in-depth onboarding and supportive training as well as ongoing coaching to ensure you are confidently positioned as a trusted advisor.

Your Remit Will Be Broad And Will Include

• Proactively identify member needs and pathways for growth to achieve their professional aspirations.
• Research and manage leads.
• Manage business development and engagement opportunities to achieve membership growth.
• Determine and cross-sell appropriate products and services to meet members' needs, participating in targeted campaigns when required.
• Identify members at risk and take appropriate action.
• Resolve member issues raised.
• Provision of insightful statistics and data reports.
• Ensure accurate and detailed CRM management.

Desired Skills And ExperienceAbout you

You will have strong technical aptitude and previous relevant experience, and you will champion the AICD values of: Accountability, Respect, Excellence and Collaboration. In addition, you will also have the following:

• Experience working in a sales, customer service or education environment
• Demonstrated ability in building credibility and trusted partnerships
• The ability to influence and communicate with C&D-level executives
• Proven track record of increasing revenue through the conversion of leads
• Soft selling skills
• Experience in delivering client-focused solutions based on customer needs
• CRM data management and MS Office experience
• An ability to collaborate and work as a team
• Excellent verbal and written communication skills
• Sound listening and presentation skills

Your career at the AICDOur Values

Accountability, Respect, Excellence and Collaboration

There are many benefits of joining the AICD. Examples include hybrid/flexible working arrangements; salary sacrificing and salary continuance insurance; wellbeing support; a collaborative One Team culture; professional development opportunities through our education platform; coaching and external education support; and opportunities to attend influential events.

We welcome applications from people of all ages, genders, sexuality, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander peoples and people with a disability. We provide reasonable adjustments including alternate formats to the recruitment process. If you require an adjustment, please email talentacquisition@aicd.com.au.

How To Apply

Please submit a resume and cover letter detailing why you are the best person for the position by clicking Apply. Applications close on 17/9/25. We will be in touch with shortlisted candidates shortly after this date. For queries, please contact Lola Perez Lira, Talent Acquisition Consultant: talentacquisition@aicd.com.au.

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