Claims Administrator

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When disaster strikes, Steamatic is FIRST on the scene. We deliver innovative, rapid solutions that protect property and livelihoods – restoring homes and lives, piece by piece.

Now, we're on the hunt for our next HERO to slot into our Perth team – an established role where you'll hit the ground running and make an impact fast.

As part of Australia's largest disaster recovery and restoration specialist (and a publicly listed company), Steamatic combines the strength of a national leader with the spirit of a close-knit, family environment. This means you get the best of both worlds: stability, opportunity, and a supportive team that values growth, innovation, and fun.

At Steamatic, we call our people HERO's – because they are.
You'll be a great fit if you're someone with:

Energy, passion, and a can-do attitude

A methodical and mechanical way of thinking

Empathy and accountability in everything you do

A hunger to learn, grow, and take on variety

Based in Canning Vale WA, you'll work closely with our Melbourne Head Office team and be supported by experts across the business.

Your day will include:

Managing workloads of insurance home & contents claims

Collaborating with Operations to ensure accurate Assessment Reports

Writing reports & lodging them with Clients/Insurers via online portals

Liaising with external Claims Administrators & Assessors

Handling data entry and updates with precision

Meeting KPIs in a fast-paced but supportive team environment.

We value attitude as much as experience. Bring your curiosity, and we'll back you with training.

Insurance background handy (but not essential)

Strong communication & a friendly phone manner

Ability to multitask & stay calm under pressure

Empathy and professionalism in every interaction

Got qualifications but not much experience? No problem. We'll teach you the ropes.

Immediate start | Full-time, permanent role

Salaried position with paid overtime

Salary packaging (Maxxia)

Perkbox Employee Rewards & Recognition

Weekly team lunches + regular social events

Ongoing training (internal & external)

Free Employee Assistance Program (EAP)

Supportive managers who back your growth

Career progression opportunities – we promote from within

Work in a forward-thinking, tech-advancing company

A fun, people-first environment where your efforts are recognised.

At Steamatic, HERO stands for:

H – Highest Ethics

E – Empathy

R – Return (for customers, colleagues & shareholders)

O – Opportunity to grow

We live by Responsibility, Integrity, Care, Excellence, and Enjoyment. Individually, we're good. Together, we're brilliant.

Then apply today – we'd love to learn why you're our next HERO.

Must have unrestricted Australian working rights
National Police Clearance required
Willingness to undergo pre-employment fitness/medical checks

Please note: only shortlisted applicants will be contacted.

Join Steamatic. Do work that matters. Restore lives, not just property.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have data entry experience? Do you have customer service experience? Do you have a current Australian driver's licence? How many years' experience do you have in the insurance industry? How many years' experience do you have as a Claims Administrator? What's your expected annual base salary? How much notice are you required to give your current employer?

We believe that an Organisation is only ever as good as its people. We know our people are exceptional not just in terms of their professionalism and expertise but in the pride they take in doing the job right the first time.

Since Steamatic's establishment in Australia in 1986, commitment, expertise and integrity is what has differentiated Steamatic to Australian industries.

Steamatic is Australia's leading provider of restoration, cleaning and disaster management services and provides unrivalled coverage of the domestic and commercial restoration and loss mitigation sectors.

Headquartered in Melbourne, Steamatic has a network of over 20 service response centres throughout Australia including Branch Offices in New South Wales, ACT, Queensland, South Australia and Victoria. In addition, Steamatic has the capability, resources and infrastructure to attend anywhere in Australia where a catastrophe has occurred. Our stated aim is to ensure our service and commitment to our clients meets our aspirations of quality and reliability whilst delivering an effective and cost efficient service 24 hours a day, 7 days a week.

Source: This is an extract from the company's own website.

We believe that an Organisation is only ever as good as its people. We know our people are exceptional not just in terms of their professionalism and expertise but in the pride they take in doing the job right the first time.

Since Steamatic's establishment in Australia in 1986, commitment, expertise and integrity is what has differentiated Steamatic to Australian industries.

Steamatic is Australia's leading provider of restoration, cleaning and disaster management services and provides unrivalled coverage of the domestic and commercial restoration and loss mitigation sectors.

Headquartered in Melbourne, Steamatic has a network of over 20 service response centres throughout Australia including Branch Offices in New South Wales, ACT, Queensland, South Australia and Victoria. In addition, Steamatic has the capability, resources and infrastructure to attend anywhere in Australia where a catastrophe has occurred. Our stated aim is to ensure our service and commitment to our clients meets our aspirations of quality and reliability whilst delivering an effective and cost efficient service 24 hours a day, 7 days a week.

Source: This is an extract from the company's own website.

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