Retail: Customer Service

2 days ago

Logan City, Queensland, Australia Telstra Full time
Overview

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave - do it your way
  • Unlimited access to 17000 learning programs - something for everyone
  • Monthly performance rewards and recognition programs
Responsibilities
  • Build connections with a variety of new and existing customers
  • Develop customised solutions for customers
  • Drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
Qualifications
  • Experience in a customer-facing role
  • Strong communication and interpersonal skills
Benefits
  • 30% off Telstra services
  • Exclusive discounts across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17000 learning programs
  • Monthly performance rewards and recognition programs
Locations

Locations: we are currently hiring across:

  • Beenleigh
  • Browns Plains
  • Capalaba
  • Ipswich
  • Jimboomba
  • Loganholme
  • Redbank
  • Springfield
  • Sunnybank
  • Victoria Point

Casual, Part Time, and Full-Time roles available.

Job details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service and Sales
  • Industries: Retail Appliances, Electrical, and Electronic Equipment
Application notes

Hit Apply now. After you've submitted your application, an assessment supported by HireVue will be the next step. Please watch for an email from HireVue to move things along.

We actively seek individuals from diverse backgrounds. We have zero tolerance for harassment and prioritise a workplace where everyone is safe, respected, valued, and celebrated. We work flexibly at Telstra, and you can share your pronouns or any reasonable adjustments needed to participate equitably during the recruitment process.

EEO and Diversity: We value diversity and inclusion and are committed to providing equal employment opportunities for all applicants.

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