Sales Team Leader

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As the Sales Team Leader at Splend, you are charged with leading a passionate team of product experts in our retail-driven hubs, dedicated to driving sales and customer growth while ensuring a best-in-class customer experience.

This pivotal role is designed as a great step up for a seasoned sales consultant looking to take a step into management, who not only excels in a customer-facing retail environment but also possesses a passion for product sales and customer success. You will be instrumental in both guiding the operational effectiveness of the hub and nurturing a deep product enthusiasm among the team.

Responsibilities

Cultivate a team culture steeped in knowledge and enthusiasm for Splend's vehicle subscription packages. Train and mentor our product expert team on the nuances of our products, enhancing their ability to connect these offerings with customer needs effectively.

Inspire, lead, and develop the team to achieve sales excellence. Ensure ongoing professional growth and strong team cohesion through effective coaching and performance management.

Oversee hub operations to ensure seamless functionality and superior service delivery. Address operational challenges swiftly and foster an environment that encourages innovative problem-solving.

Implement aggressive sales strategies and closely monitor team performance against set targets. Adjust tactics as needed to optimize sales outcomes and enhance customer satisfaction.

Maintain rigorous oversight of the customer journey from initial inquiry through to successful onboarding, ensuring customers are matched with the perfect product fit to reduce churn and increase loyalty.

Regularly collaborate with other team leaders, sales managers, and regional managers to align strategies and share valuable insights.

Ensure the retail space is engaging and conducive to sales, managing product displays and promotional materials to maximise aesthetic appeal and product understanding.

About us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

What you'll bring

Minimum 4 years experience working in a fast paced sales environment, hitting and exceeding targets.

A passion for product knowledge, with a demonstrated ability to inspire this enthusiasm in others.

Strong problem-solving skills with a proactive approach to addressing challenges and driving solutions.

Exceptional communication and interpersonal skills, adept at building relationships and fostering a collaborative team environment.

Hands-on approach, capable of driving both strategic initiatives and day-to-day operations.

High standards of professionalism and a commitment to maintaining the highest quality of customer interactions

A full unrestricted Australian Driver's License

Comfortable commuting to our Brisbane, Moorooka hub daily

What we offer

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

Performance based bonus

Salary packaging with 15% employer contributions for Electric Vehicles

A day off on your birthday

Employee Assistance Program

Dedicated Learning & Development platform

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

Salary match Number of applicants Skills match

Your application will include the following questions:Do you have experience in a sales role? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence?

Splend was founded in Sydney Australia in 2015 in response to the growth of on-demand driving. Our idea was to make vehicle ownership for rideshare drivers more accessible by providing flexible, eco-friendly and more affordable options.

Since then, we've grown, and Splend now manage the largest Electric Vehicle fleet in Australia. With a strategic focus on the rideshare market and green mobility solutions, Splend is at the intersection of vehicle ownership, financial services, and sustainable mobility solutions.

We're on a mission to fundamentally change the way people own and operate a vehicle. Join our cause, in creating a cleaner, greener future for all.

Splend was founded in Sydney Australia in 2015 in response to the growth of on-demand driving. Our idea was to make vehicle ownership for rideshare drivers more accessible by providing flexible, eco-friendly and more affordable options.

Since then, we've grown, and Splend now manage the largest Electric Vehicle fleet in Australia. With a strategic focus on the rideshare market and green mobility solutions, Splend is at the intersection of vehicle ownership, financial services, and sustainable mobility solutions.

We're on a mission to fundamentally change the way people own and operate a vehicle. Join our cause, in creating a cleaner, greener future for all.

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Perks and benefits Performance Bonus's Employee Assistance Program Vehicle Discounts & Salary Packaging A day off on your Birthday Access to Learning & Development Resourses