Event Travel Account Manager

4 days ago

Sydney, New South Wales, Australia Buscojobs Full time
Event Travel Account Manager jobs in Sydney

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Location: 2010 Surry Hills, New South Wales

Company: Ideagen

Salary: To be discussed at the next stage of the process. Feel free to reach out with questions.

About the Role

Ideagen is seeking a proactive Account Manager to nurture and grow relationships within our digital sales team. You will be responsible for managing the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver value through our SaaS solutions. If you are passionate about strategic partnerships and supporting SMEs, we want to hear from you.

Responsibilities
  • Manage and grow mid-market client relationships, focusing on retention and revenue growth.
  • Handle the full sales cycle, from onboarding to upselling and renewals.
  • Maintain accurate pipeline data using Salesforce and HubSpot.
  • Provide tailored SaaS solutions through a consultative approach.
  • Identify growth opportunities and structure deals that deliver value.
  • Act as a trusted advisor to ensure client success with Ideagen's products.
  • Stay informed about product updates and industry trends to enhance engagement and adoption.
Skills and Experience
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Proven success in upselling strategic services.
  • Ability to communicate effectively with senior stakeholders.
  • Data-driven, commercially minded, and capable of cutting through noise.
About Ideagen

Ideagen plays a crucial role in various industries, ensuring safety and quality—from aviation to healthcare. With offices worldwide, including in Australia, America, Malaysia, and India, we are building a future-ready team that embraces AI and innovation. If you are curious, adaptable, and eager to leverage AI to improve your work, Ideagen is the place for you.

Next Steps

If your application matches the role requirements, our Talent Acquisition team will contact you to guide you through the next steps. Please inform us of any reasonable adjustments needed during the process. All information will be kept confidential.

Additional Information

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

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