General Manager Operations
3 weeks ago
For over three decades, Hear and Say has been internationally recognised as a world-leading, award-winning organisation delivering a unique model of care that supports individuals with hearing loss and / or speech and language issues. Through early intervention, audiology, speech therapy, hearing screening, social skills programs, research and professional training, Hear and Say empowers individuals to listen, speak, and thrive in everyday life. We demonstrate life-changing impact of these specialised services.
With 7 centres across Queensland and telehealth services supporting rural, remote and regional communities, Hear and Say continues to innovate, expand and challenge the status quo striving to embrace new opportunities that improve the lives of clients across the state. Recent changes to the organisation has resulted in the creation of this critically important new role of General Manager – Operations to lead multi-site operations functions across Queensland, ensure the delivery of high-quality, person-centred services, drive innovation and deliver strategic growth. This is a pivotal Executive role which will strengthen and shape the future of Hear and Say.
About the role :
Reporting to the CEO, this role will manage all operational support functions, and support the delivery of high quality, people-centred services.
Success requires you to -
- Build and lead high-performing multi-disciplinary teams across health services, business development, quality, compliance, and administration;
- Oversee strategic planning, operational governance, risk management, and continuous improvement initiatives;
- Modernise operational systems, processes, and ICT infrastructure, to allow for seamless service delivery;
- Drive organisational effectiveness, operational excellence, and promote a culture of collaboration, accountability, and innovation;
- Embody the organization's values, actively build external partnerships and support future growth opportunities.
About you :
Tertiary qualifications in Health, Business, Management or related field (postgraduate preferred).10+ years in senior operational or general management roles within health, disability, or community sectors.Proven leadership in complex operations, quality and risk frameworks, and financial management.Skilled at mentoring and developing teams, fostering high-performance culture, and driving change.Strong stakeholder engagement, data-driven decision-making, and strategic thinking skills.Why Hear and Say?
Be part of an internationally recognised, innovative organisation with a meaningful mission.Lead transformational change that directly improves lives.Join a values-driven culture that champions collaboration, courage, excellence, and moments of magic for our clients and families.Read to make a lasting difference?
Apply today to lead operations that empower children, families, and communities across Queensland. To apply click below and forward your resume quoting ref number
All initial enquires can be directed to Kelly Howard
Applications close September 05.
#J-18808-Ljbffr-
General Manager Operations
1 week ago
Brisbane, Queensland, Australia Signature Care Operations Full timeAn exciting opportunity has arisen for an experienced and passionate GM of Operations for Qld and NSW to shape the service delivery of Signature Care into the future during a period of significant change in the aged care sector and national growth in our business.Reporting to the CEO, the General Manager of Operations is a high level strategic leadership...
-
Operations Manager
6 days ago
Brisbane, Queensland, Australia Auto & General Holdings Full time**About The**R**ole**Reporting to the General Manager, you will be responsible for the end to end Customer Service and Claims operations. You will also play an important role in supporting system and process improvements to drive productivity and efficiency. By nature you will be a strong leader with a focus on process and system improvement. Your leadership...
-
General Manager Operations
3 weeks ago
Brisbane, Queensland, Australia C3Talent Full timeThis range is provided by C3 Talent.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$150,000.00/yr - A$175,000.00/yr Director - Helping make change for the better, connecting the right people with the right businesses. Hear and Say has been internationally recognised as a...
-
General Manager Operations
3 weeks ago
Brisbane, Queensland, Australia C3Talent Full timeThis range is provided by C3Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$150,000.00/yr - A$175,000.00/yr Director - Helping make change for the better, connecting the right people with the right businesses. Hear and Say has been internationally recognised as a...
-
General Manager Operations
3 weeks ago
Brisbane, Queensland, Australia C3Talent Full timeThis range is provided by C3Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$150,000.00/yr - A$175,000.00/yrDirector - Helping make change for the better, connecting the right people with the right businesses.Hear and Say has been internationally recognised as a world-leading,...
-
Operational Risk And Governance Manager
2 weeks ago
Brisbane, Queensland, Australia Auto & General Insurance Full timeIn this role you will be responsible for the following accountabilities- Leadership & Management- Inspire and drive a culture that provides employees with a sense of inclusion and belonging- Lead and empower a work environment of high performance with high integrity- Be a role model living our values while building a culture at Auto & General that reflects...
-
General Hand/Factory Worker
2 weeks ago
Brisbane, Queensland, Australia Hays | Manufacturing & Operations Full time $104,000 - $130,878 per yearYour new companyOur client is a leader in heavy industrial manufacturing, committed to innovation, excellence, and sustainability. They are dedicated to providing high-quality products and services to our clients and fostering a positive and inclusive work environment for our employees. Your new roleWe are seeking a motivated and reliable General...
-
General Manager Operations
7 days ago
Brisbane, Queensland, Australia Kilcoy Race Club Inc Full timeKilcoy Race Club Inc Published September 12, 2025 Expires October 17, 2025 Location P O Box 185, Kilcoy Category Office & Admin Job Type Full-time Country Australia State QueenslandDescriptionKilcoy Race Club Inc conducts 14-16 Thoroughbred race meetings and 2-3 grass Harness race days per year. Situated approx one and a half hours from Brisbane, the...
-
General Manager TECHNICAL, OPERATIONS
7 days ago
Brisbane, Queensland, Australia Global Power Energy Full timeOpen Positions - Power - Energy * Global - Power - EnExpression of Interest: General Manager - Technical and OperationsLocation: Brisbane, Sydney, Melbourne, Hobart or AdelaideAt Global Power Energy, we believe in a sustainable, abundant and green energy future. Are you ready to drive success in the energy transition to get there?We are seeking a General...
-
Head Of National Assessing Operations
2 weeks ago
Brisbane, Queensland, Australia Auto & General Full timeOverviewThe Head of National Operations Assessing is accountable for designing the assessing control model and delivering national services including, technical training and event management.ResponsibilitiesCommercial Acumen – Our leaders create an operational setting that delivers high growth and wealth creation opportunities.Manage Complexity – Our...
