
Credit Analyst
3 weeks ago
About the company :
This is a fantastic opportunity to join a leading national credit provider specialising in both consumer and commercial lending. The business is currently experiencing strong growth and continued success, creating an exciting environment for the right individual to thrive.
Renowned for their people-first approach, they combine a fun and inclusive culture with a strong focus on employee wellbeing and development. Their commitment to delivering outstanding customer experiences is matched by their dedication to fostering a supportive, respectful, and rewarding workplace.
About the role :
The Credit Analyst / Sales Officer plays a pivotal role in assessing loan viability and working closely with key stakeholders to deliver the best possible outcomes for customers. This is a position for someone who not only understands credit processes but also thrives on helping customers achieve their goals.
We are looking for an individual who is confident in making outbound calls, building strong relationships with leads, and guiding them through to a successful outcome. The ideal candidate will combine exceptional customer service skills with a strong attention to detail, ensuring all operational protocols and credit procedures are followed with accuracy and care.
Duties :
- Deliver outstanding customer service, ensuring a positive and supportive experience.
- Proactively contact existing customers from the database to strengthen relationships.
- Follow up on leads generated through various channels to drive successful outcomes.
- Assess loan applications in line with company policies and credit procedures.
- Conduct thorough employment and rental reference checks.
- Liaise effectively with brokers and customers to manage applications smoothly.
- Review and assess credit files, including analysis of bank statements.
- Accurately calculate and verify income, expenses, and overall affordability.
- Monitor and follow up on all current applications to ensure timely progression.
Skills and Experience :
- A customer-centric mindset.
- High attention to detail and the ability to prioritise competing deadlines under pressure.
- Strong communication skills that allow you to quickly build trust and connect with a wide range of people.
- A natural supporter who genuinely enjoys helping customers and colleagues alike.
- Enjoys making sales and driving company growth.
- Known for attention to detail, thriving in dynamic environments with the ability to prioritise effectively.
- A genuine desire to help others, with problem-solving skills and the ability to think on your feet.
The Perks :
- Hybrid working arrangements – flexibility to balance work and life.
- Leadership and career development opportunities – grow your skills and progress your career.
- Parental support payments – extra support during important life moments.
- Birthday day off – celebrate your special day with us
- Weekly wellbeing classes – because your health and happiness matter.
- Short-term incentive program – be rewarded for your contributions and results.
- Annual company bonuses – share in the success of the business.
- Convenient location – close to public transport for an easy commute.
Please apply online by clicking on "apply now" or contact Jade Lawton at to discuss or email a Word copy of your resume to
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