Premium and Credit Account Officer

Overview

Premium and Credit is a fundamental function within Workers Compensation. Like any form of insurance, all employers are required to pay a premium to ensure that their workplace retains a work cover policy in place to protect their workers in case of an incident. Employer policy registration, policy maintenance and follow-up of Premium Payments is undertaken by our team of Premium and Credit experts.

As a Premium and Credit Account Officer, you will be responsible for providing support to GB's Premium and Credit team, along with supporting employer's premium and credit enquiries relating to their WorkCover Registration. You'll achieve this service by engaging with your wider team of premium and credit experts to ensure our clients' needs are met in this important function.

Responsibilities

• Providing a professional and customer focused premium management service for all Workers Compensation clients
• Processing Employer New Registrations
• Maintenance of Employer Registrations
• Answering premium related queries via telephone, written correspondence or client visit
• Completing accurate assessment/allocation of Workers Compensation Industry Classifications, premium calculations, Succession & Grouping
• Controlling the value, number, age and proportion of outstanding premium whilst maintaining scheme benchmarks
• Initiating legal recovery action as required
• Applying standard security controls to ensure confidentiality of information

About You

• Experience within insurance fund administration and credit/debt recovery
• Workers Compensation knowledge and experience, ideally in Premium and/or Credit management is preferred, but not essential to your success
• Experience in a client service role
• Attention to detail and critical thinking skills and an aptitude for working in a fast-paced environment
• Excellent customer service, communication and interpersonal skills

What we can offer you

• Attractive remuneration packaging & flexible work arrangements - including Work from Home
• Paid Parental Leave
• Excellent working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career - as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development
• Service recognition awards and employee assistance program for yourself and immediate family members
• Staff benefits including Birthday leave, additional purchased leave, retail & health insurance discounts and more

To apply

If this sounds like your new career- we want to connect Click on Apply now

To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

Inclusion and Diversity

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Insurance

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