CHSP/HCP/SaH Administration Specialist

2 weeks ago

Perth, Western Australia Alchemy Technology Full time

Alchemy Technology is a leading provider of industry-specific client management system software called Service Management System (SMS). SMS is a comprehensive and innovative management software specifically developed for organisations delivering CHSP, DVA Community Nursing, NDIS, Support at Home (SaH), etc.

We are looking for an experienced and proactive person to join our team. This is a senior-level, hands-on position focused on direct client engagement within an office environment. It is not a management or supervisory role.

The role is to help our customer base to maximise their use of our software to improve their productivity, information management, and meet their compliance and reporting requirements.

In this role:

  • You will work closely with our clients to help them get the most from our software
  • There is a strong focus on direct support and implementation
  • You will participate in project work such as CHSP, NDIS, Support at Home (SaH), etc.

Do you have a background in any of the following?

  • Guide and assist new staff members within your organisation on how to use their client management system
  • Prepare and submit funding claims to Government Departments
  • Coordinate, schedule, and roster services for clients/workers using our Service Management System (SMS) or other similar client management systems

Are you?

  • Able to pick up new systems and processes quickly and easily, and work across multiple platforms?
  • Looking for a new challenge where you can harness your detailed practical knowledge and expertise with service delivery and reporting to funding bodies within the in-home aged care and disability services sector?

Personal Qualities

  • Good interpersonal skills with both colleagues and customers
  • Thrive in an environment where knowledge is shared to maintain a productive team environment
  • A keen interest in learning new things
  • Experience with at least one relevant client management system
  • Must have experience working within the sector in an office-based role
  • Eligibility to work full-time in Australia
  • Current National Police Clearance Check or ability to obtain one within 3 months of commencing
  • Reliable car and WA driver's licence
  • Keep vaccinations up to date
  • The ability to travel to client sites and conferences if needed
  • Must be able to work full-time in our West Perth Office

What We Offer:

  • An opportunity to be part of a friendly and collaborative team
  • A competitive salary package that reflects your ability to perform the role will be negotiated with the successful individual
  • Central Office in West Perth, close to public transport, plus free secure onsite parking available

Please note Alchemy Technology does not provide sponsorship for employees.

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Your application will include the following questions:

  • How many years' experience do you have as an Administration Specialist?
  • Are you available to travel for this role when required?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you have a current Australian driver's licence?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you own or have regular access to a car?
  • Which of the following statements best describes your Covid-19 vaccination status?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

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