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Administration Officer
4 weeks ago
Add expected salary to your profile for insights
Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by:
Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic
Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better.
Are you an admin superstar with a passion for making a difference behind the scenes?
Suncare is expanding its Clinical Services, and we're looking for a second talented Administration Officer to support our growing team and help ensure the delivery of quality clinical services through smooth and responsive administration. In this pivotal role, you'll support operations, contribute to team coordination, and help maintain service excellence as we grow.
The opportunity is available on a permanent full-time basis (Monday to Friday), with flexibility for hybrid work arrangements that include working at our Hervey Bay office and from home.
More about the role
Reporting to the Manager – Clinical Services, your days will be filled with variety and purpose as you:
Update and maintain customer records and databases
Schedule clinical training, events, and coordinate associated travel requirements
Support unplanned leave for clinicians, contacting customers and rescheduling
Manage bookings, waitlists, and referrals for clinics and group classes
Participate and contribute to team meetings, including taking minutes and providing administrative support
Order and manage supplies and equipment
Attend to phone calls, emails and triage clinical requests
What you will bring to our team
You're a natural organiser with a service-first mindset and thrive in a collaborative team. You will also possess:
High level computer skills, including proficiency with Microsoft Office and the ability to adapt to learning and using a range of IT systems
Customer service skills that are both professional and personable
Eagle-eyed attention to detail and impeccable data accuracy
Confidence in communicating with a wide range of stakeholders
A knack for juggling changing priorities with poise
Initiative, problem-solving ability, and independent judgement
Knowledge and experience in community services or aged care sector is desirable but not essential
What we offer
At Suncare our people really are our greatest asset. We offer:
Not for profit salary packaging benefits
Flexible working options
A friendly, supportive team environment that values all voices
Fitness Passport and healthand wellbeing programs
Employee Assistance Program
Advanced technology to support you in your role
Comprehensive induction plus ongoing training and development
Career progression opportunities in a rewarding, growth industry
Apply now
Ready to join our team of over 800 staff and 200 volunteers? Please apply by including your resume and a cover letter outlining why you would be a great fit for this role.
As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks.
We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website http://www.suncare.org.au
Applicants may be requested to disclose any pre-existing illness or injury with may impact on their ability to perform the advertise role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003.
Suncare is an equal opportunity employer.
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Your application will include the following questions:Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have a current Police Check (National Police Certificate) for employment? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience? How much notice are you required to give your current employer? What's your expected hourly rate? How many years' experience do you have as a Clinical Administration Officer? Do you have any pre-existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied? Do you consent to having criminal history checks and potentially driver's demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process? Have you ever received a banning order from working in Aged Care, recorded by the Aged Care Quality and Safety Commission?
Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.
We want individuals to help continue this legacy and be part of our growth.
Our staff enjoy coming to work for the following reasons:
Your team will constantly trial new ways to support customers.
We advocate for change.
We are leaders and innovators in person-centred care.
If you're a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.
Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.
We want individuals to help continue this legacy and be part of our growth.
Our staff enjoy coming to work for the following reasons:
Your team will constantly trial new ways to support customers.
We advocate for change.
We are leaders and innovators in person-centred care.
If you're a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
What can I earn as an Administration Officer
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