Premium Experience Sales Support

At Tennis Australia, we're creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We're a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event?

We are hiring for 3 x Premium Experience Sales Support roles to join our Premium Experiences team for the Australian Open 2026. These are full-time fixed-term contracts from October 2025 to February 2026.

As these are seasonal roles, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we'd love to hear from you.

We're committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disabilities, and people from culturally diverse backgrounds.

In this role, you will be responsible for:

1. Managing inbound and outbound sales, including face-to-face and phone bookings for the Australian Open and United Cup.
2. Executing the premium experience sales strategy, including seating, dining, upsells, and exclusive 'money can't buy' experiences.
3. Coordinating bookings, payments, and inventory using hospitality ticketing systems to ensure seamless and accurate transactions.
4. Providing administrative and operational support for the planning and delivery of Premium Experiences and related sales initiatives.
5. Supporting client servicing during the event, liaising with internal departments and external partners to ensure a world-class guest experience.
6. Assisting with on-site event delivery, including directing casual staff, managing logistics, and maintaining reporting and CRM records.

To be successful in this role, you will:

• Have experience in sales support, events, hospitality, or working with ticketing and CRM systems.
• Demonstrate strong attention to detail and excellent organisational skills, particularly with bookings and reconciliations.
• Be confident using ticketing systems (e.g., Archtics) and CRM platforms (e.g., Monday.com).
• Be proficient in Microsoft Outlook and Excel for managing communications and data tracking.
• Have strong communication skills and the ability to manage customer relationships and resolve queries effectively.
• Be prepared to be flexible regarding working hours and arrangements related to Tennis Australia events.

• Career development with a range of formal education and on-the-job training opportunities.
• Tickets to the Australian Open.
• Monthly health & wellbeing activities with access to CorePlus Pilates.
• Onsite gym, tennis facilities, and free onsite parking.
• A range of discounts from our sponsorship partners.

If you think you're up to the challenge, we'd love to hear from you Please submit your resume and cover letter via our online application system. Note that only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact us.

Applications close on 15/08/2025. We will review applications as received, so the role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved understands their responsibility regarding child safety.

We believe playing makes life better and are always looking for talented people to join our team and help create a playful world through tennis.

Even if we are not currently advertising the position you're interested in, you can create a profile and register for job alerts or follow Tennis Australia on LinkedIn to stay updated on new opportunities.

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