Technical Solutions Consultant

2 days ago

Perth, Western Australia CorePlan Full time

Who We're Looking For

We're seeking a Technical Solutions Consultant to join our Customer Success team. Your role will be pivotal in ensuring that our clients are successful with custom integration projects, leveraging the CorePlan platform.

Responsibilities

  • Collaborate with CorePlan customers and internal teams to understand the needs and goals of each client, ensuring successful implementation.
  • Manage Statements of Work (SOW), including requirements and pricing; collaborate with Sales to close Professional Services opportunities.
  • Oversee technical development projects from requirements to design and development. Project management skills are a must.
  • Consult with customers and serve as a subject matter expert for custom configurations and integrations with CorePlan.
  • Work with clients, prospects, and software partners to gather requirements for integrations and workflows.
  • Work with the support team to resolve support-related issues swiftly and escalate if necessary.

Our Culture

TL;DR - CorePlan is not a good fit for everyone, and that's OK. This is a bit about the culture of CorePlan. Our best crew members aren't just interested in working at a job; we need people who are excited about building a great company.

Besides nailing down the specifics of your job, here's what makes our team rock:

  • First Principles Thinking -- We believe in breaking down and understanding problems into their most basic parts. When we eat elephants, we do it one bite at a time.
  • Infectious Passion -- We highly value team members who love the career path they've chosen and strive for mastery. We embrace the joy in the journey of learning, the excitement of overcoming challenges, and the fulfilment of growth. If you love what you do and are driven to constantly improve, you'll thrive here.
  • Create, launch, and evolve -- Creation is the spark of learning. Launch it internally, engage with customers, gather feedback, and evolve. We focus on inputs - what we can control - which ultimately drives outcomes.
  • LFG -- We set high goals and ruthlessly prioritise to hit them. We push ourselves to act from first principles, speak up as we care about each other as humans and embrace feedback to win as a team.
  • Yes -- We're firm believers that we "can do" until someone shows us the "can't." You know, it's funny how often the really gnarly problems get busted by folks who had no clue they were supposed to be unsolvable.

Why Join CorePlan?

CorePlan is not just your average mining software company. We are one of Perth's few tech startups and the only one that's shaking up the mining industry with our cutting-edge digital operations platform.

We've replaced outdated paper and spreadsheet systems with a seamless, collaborative solution that's already winning over customers in Australia and around the world. Based in Perth, we're on a mission to modernize the mining industry, and we're gaining momentum.

We're a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of software for mining.

If you're ready to make your mark in a tech-forward company, apply today and become a part of the CorePlan Crew

Recruitment Agencies

We love your hustle and would love to work with you - however, we are not engaging any currently. If you would like to register your interest in working with us please email sachee@coreplan.careers.

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