Senior Consultant, Digital Content Producer

Senior Consultant, Digital Content Producer

Melbourne

(i.e.,) is currently looking for a Senior Consultant – Digital Content Producer to join the team and lead the delivery of high-quality, user-focused digital experiences, with a strong emphasis on Sitecore CMS, content design, and content strategy. You'll be working across complex, multi-agency environments — ideally leveraging your experience in the automotive sector — to produce digital solutions that are technically sound, strategically aligned, and customer-centric.

Research indicates that certain demographic groups, such as women, may be less inclined to apply for a role unless they meet all the job requirements. If you're interested in this role, we strongly encourage you to apply, as you might be just what we're looking for.

At (i.e.,), everyone is welcome, regardless of your background, origin, love interests, faith, disability status, ethnicity, or the gender you identify with (please share your pronouns). We actively seek individuals who embody qualities of integrity and empathy. Our people are our most valuable asset, and the diverse skills and perspectives that individuals contribute to our team are key drivers of our success.

About the opportunity

We are seeking a highly capable Senior Digital Producer to join our team, bringing strong expertise in Sitecore CMS and a strategic understanding of content design and content strategy. You will play a pivotal role in delivering high-quality, user-focused digital experiences — ideally leveraging your experience within the automotive sector.

You'll work closely with cross-functional teams including UX/UI designers, developers, business analysts, content strategists and producers, data analysts, and client stakeholders to manage and produce digital solutions that are technically sound and grounded in content and customer experience best practices.

Key Responsibilities

• Work with clients and partners to clarify strategic requirements.
• Lead the end-to-end delivery of digital projects on Sitecore, ensuring they are delivered on time, on brief, and within budget.
• Translate business and user needs into structured digital production workflows, managing sprints, QA, approvals, and go-live.
• Collaborate with UX, design, and content teams to shape experiences that are intuitive, effective, and aligned with brand strategy.
• Partner with content strategists and creators to oversee the planning, production, and migration of content within Sitecore.
• Champion a user-first mindset with a deep understanding of customer journeys and digital touchpoints.
• Apply agile and/or hybrid project methodologies to manage competing priorities and deliver at pace.
• This role also plays an important part in navigating and coordinating across a multi-agency environment — fostering seamless collaboration with partner agencies to ensure alignment, delivery consistency, and a shared focus on client outcomes.
• Maintain a strong understanding of automotive industry digital trends, to inform project decisions.
• Mentor and provide guidance to junior team members, facilitating their learning and growth.
• Manage expectations of clients, building transparent and trusted relationships that allow the candid discussion of timelines, scope, and costs.
• Provide and seek out candid, prompt, and considered feedback from team members to create a trusted environment of growth.

Skills & Experience

• Proven experience as a Digital Producer or Senior Producer, with hands-on delivery using Sitecore CMS (essential).
• Strong working knowledge of content management, page templates, component structures, and governance in Sitecore or other enterprise-level CMS (essential).
• Background or understanding in content strategy or content design, with ability to shape and support scalable, on-brand digital content.
• Excellent stakeholder management skills, with experience working across internal teams, clients, and external partners.
• Confident in navigating and coordinating across agency partners and delivery teams in a complex stakeholder environment.
• Comfortable managing complex digital builds involving multiple workstreams and tight timelines.
• Ideally, experience working in or for automotive brands, with knowledge of the customer decision journey in this sector.
• Strong attention to detail, ability to multitask, and a calm approach to problem-solving in fast-paced environments.
• Familiarity with analytics tools (e.g., GA4, Hotjar) to support content and UX decision-making.
• Experience with Agile methodologies and frameworks.
• Experienced in collaboration tools such as Miro, JIRA, Confluence, FIGMA.

About You

• Technically Minded – Proven experience delivering projects in Sitecore CMS, with strong knowledge of content structures, governance, and workflows.
• Strategic & Creative – Background in content strategy or content design with the ability to shape scalable, on-brand content.
• Strong Communicator – Confident managing client expectations and fostering trust in complex stakeholder environments.
• Problem Solver – Able to manage competing priorities and tight deadlines calmly and effectively.
• Multi-Tasker – Comfortable managing multiple workstreams and collaborating across agencies.
• Agile – Experienced in Agile methodologies, adaptable, and able to deliver at pace.
• Highly Collaborative – Skilled at building relationships with cross-functional teams and external partners.
• Growth Mindset – Committed to continuous learning and improvement.

Bonus Points For:

• Experience working in or with automotive brands.
• Familiarity with analytics tools such as GA4, Hotjar.
• Experience using collaboration tools such as Miro, JIRA, Confluence, FIGMA.

Why us?

(i.e.,), the Innovation and Experience company, is a full-service product consultancy accelerating growth for some of Australia's most successful businesses (a sample is on our website – take a look for some recent work). (i.e.,) employs 60+ people working in cross-functional teams to innovate and deliver outcomes powered by a product mindset, design thinking, and Agile delivery.

(i.e.,) promotes a growth mindset. We trust in each other and embrace a flat structure. Work flexibility and work-life balance are core values within our DNA, and central to our success in creating 'one (i.e.,)'. Each team member has opportunities to work on unique and exciting projects while developing their skills and shaping their career.

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The salary range for this role is $97,000 - $123,000. What is your salary expectation inclusive of Super?

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