Operations Coordinator

6 days ago

City of Greater Geelong, Australia CDC Victoria Pty Ltd Full time

As one of the largest private bus operators across metropolitan Melbourne and regional Victoria, CDC Victoria is in the business of "Linking People, Places and Communities".

With a fleet of 500 buses and coaches, we employ over 1100 staff from 80 diverse nations, and operate out of 8 depots – in Ballarat, Geelong, Mildura, Broken Hill, Oakleigh, Albion, Tullamarine, Broadmeadows and Wyndham and which incorporates our Head Office.

We serve the community by providing essential public transport and offering reliable charter services to schools, sporting groups and other recreational groups within Victoria.

The Role:

We are in search of an Operations Coordinator to assist in overseeing our operations and bus depot located in Mildura. This is a full-time ongoing position. The Operations Coordinator plays an integral role in ensuring we meet our public transport, school and charter contract requirements. The ideal candidate should possess a proven history of effectively engaging with and managing drivers within the transportation industry.

Reporting directly to the Service Delivery Manager, you will be responsible for:

  • Coordination of all bus operations, including route, school and charter services;
  • Generation and maintenance of rosters that are compliant with relevant legislation;
  • Overseeing, and processing, weekly payroll for operational staff;
  • Assisting with the investigation of accidents, and the finalisation of any claims arising;
  • End to end handling of customer complaints; and
  • Liaising with external stakeholders, including schools, councils and government authorities

To excel in this role, you will have:

  • Demonstrated prior experience in transport or related industry;
  • Demonstrated a hands-on leadership and people management skills;
  • Understanding of, and a commitment to, a safe, compliant working culture;
  • Excellent written and verbal communication skills;
  • Comprehensive computer skills with demonstrated knowledge of Word and Excel software; and
  • An understanding of the Bus Safety Act, and Bus Safety Regulations.

If you have experience managing teams in the transport industry or a related industry, and think this role is a fit for you, please apply by providing a cover letter and your CV via the link below.

CDC is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. As a diverse employer, we encourage and support applications from all genders, Aboriginal and Torres Strait Islander people, people who identify as LGBTQIA, people with a disability, and people from culturally and linguistically diverse backgrounds.

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Your application will include the following questions:

  • How many years of payroll experience do you have?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as an operations coordinator?
  • How many years of people management experience do you have?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have a current Police Check (National Police Certificate) for employment?

What can I earn as an Operations Coordinator


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