Senior Sales Enablement Specialist

NEWLY CREATED ROLE

Who are we?

So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2024 and that's not about to change. We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

As we continue to make waves within our sales team, it's only fitting our sales enablement team grows too. This newly created Senior Sales Enablement Specialist will play a critical role in empowering the sales team to achieve success by equipping them with the right tools, resources, training, and content.

This position will focus on optimising sales processes, creating impactful training programs, and ensuring alignment between sales, marketing, and product teams. You will work directly with Sales Leaders to implement team driven initiatives and support all of sales programs as briefed by the Head of Sales Enablement.

This role reports directly to the Head of Sales Enablement and is a full-time opportunity offering hybrid working conditions based out of our Sydney CBD office.

Some of your responsibilities include and are not limited to:

Training and Development

• Design and deliver engaging training programs for the sales team, focusing on skills development, product knowledge, and sales techniques.
• Work with segment leads to enhance and manage onboarding programs for new sales hires, ensuring they ramp up quickly and effectively.
• Conduct regular workshops and training sessions to address skill gaps and drive continuous improvement.

Sales Tools and Resources

• Develop, curate, and maintain sales playbooks, battle cards, and other enablement assets in the Seismic Sales Enablement Platform.
• Drive adoption of Seismic, Salesforce and other sales enablement tools, providing training and support as needed.
• Analyse and optimise workflows and tools to improve sales productivity.
• Monitor the effectiveness of tools and suggest improvements or new solutions.

Content and Messaging

• Partner with Sales Leads and Marketing to create clear, concise, and impactful sales content that aligns with the company's value proposition.
• Translate complex product features into compelling sales messaging tailored to target audiences.
• Maintain a centralised repository for sales assets in Seismic to ensure accessibility and version control.

Performance and Analytics

• Collaborate with sales leadership to identify key performance indicators (KPIs) and track enablement success metrics.
• Analyse sales performance data to identify trends and areas for improvement.
• Provide actionable insights and recommendations to improve the effectiveness of sales strategies.

Collaboration and Communication

• Act as a liaison between sales, marketing, and product teams to ensure alignment on messaging and objectives.
• Support sales leadership in preparing for strategic initiatives, meetings, and presentations.

Our ideal candidate

To be successful in the role, you'll ideally have at least 4 years experience working within a sales enablement or operations role, and strong exposure to B2B sales.

You will have strong communication, presentation, and training facilitation skills, along with a foundational understanding of instructional design. You'll possess excellent project management abilities, attention to detail, and proficiency in CRM systems (e.g., Salesforce) and enablement platforms (e.g., Seismic).

You'll be able to think strategically on one hand and not be afraid to roll up your sleeves and get your hands dirty on the other - A self-starter, who will thrive in a collaborative, fast-paced environment and proactively solve problems to drive success.

Lastly having a solid grasp of the sales process, methodologies, and content creation best practices will score you some extra points.

More than just work

• Keep Active –All employees get a Fitness First Platinum gym membership.
• Daily Fuel –Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you
• Phone Credits -We pay you $50 per month to put towards your plans - how good.
• Wellness Days –Receive an additional day off each month. Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.
• Monthly Massages –We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.
• Bonus Shares –We offer our dedicated employees' performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• Fun Activities –We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.
• Legal Services –Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values

• The 1%'ers add up –Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
• We are dependable and trustworthy –Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
• We are committed to growth –Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
• Our people make the difference –Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Recruitment Process – We like to keep it simple

1. Phone Screening –A deep dive into the company, role and experience required, including a thorough review of your match to the role – let's get to know each other and ensure the opportunity is a match
2. Hiring Manager Meeting –This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want
3. Functional Meeting –Let's get technical. Here you'll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations.
4. Values Meeting –We'd love to hear why CreditorWatch and see how you'd fit into our world.

We are committed to you

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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