Senior Claims Consultant

Senior Claims Consultant - Specialty Claims

Gallagher Bassett are currently seeking a Senior Claims Consultant to join our Specialty Claims team in Sydney.

Working within the Specialty Team, you will work with and report to the Team Leader, whilst also engaging with various internal and external key stakeholders. This position will be offered on a permanent full-time basis with a hybrid approach of WFH and in our Sydney CBD or Parramatta offices.

How You'll Make An Impact

• Apply your specialist technical knowledge to claims of a complex nature
• Interact with and provide instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
• Complete case conferencing with claims consultants and attend claims review meetings when required
• Build and develop external business relationships with external networks
• Conducting strategy conferences with all stakeholders when required
• Manage a portfolio of high quantum sensitive claims end to end
• Attend settlement conferences and mediations
• Coach and mentor other consultants as you will act as a senior across your portfolio
• Liaise with various third-party providers including solicitors, barristers and agencies
• Settling claims within client service instructions, company guidelines and delegated authority
• Achieve monthly KPI's as designated by management
• Resolve complaints in accordance with company guidelines

About You

We're interested in hearing from people who possess:

• At least 5 years of claims experience in either public liability, health liability, professional indemnity, CTP claims or workers compensation
• Industry specific ANZIIF qualifications is highly desirable
• Strong exposure to claims involving complex claims management
• Great time management and organisational skills
• Customer Centric approach coupled with excellent communication and interpersonal skills
• PC literate - Database and Microsoft Office

What We Offer

• Flexible work arrangements - including WFH
• Paid Parental Leave
• Paid Birthday leave
• Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career - as our Company grows, so do the opportunities for our people
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members

About Gallagher Bassett

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

Diversity and Equal Opportunity

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Insurance

Location

Sydney, New South Wales, Australia

Salary

A$70, A$80,000.00

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

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