Senior Account Manager

2 weeks ago

Melbourne, Victoria, Australia Orca Pacific: A Monks Company Full time
Overview

Senior Account Manager at Orca Pacific: A Monks Company – based in Korea. This role works with our team to manage analytics projects and media campaigns for a portfolio of clients. It is a consultative position advising on how to harness technology solutions and optimize digital media performance, mainly through Google Analytics and Google Marketing Platforms.

Responsibilities
  • Manage digital analytics projects and media campaigns through the full account management life cycle, including kick-off meetings, client relationship management, tech stack implementation, media optimization, and quarterly business planning.
  • Develop and grow relationships with client-side stakeholders (partners at Google, agencies, executives) to ascertain business needs and craft the best strategic and tactical approach.
  • Advise clients on industry trends and the competitive landscape and how these impact them.
  • Partner with the sales team on proposal responses, technical demos, and marketing efforts.
  • Analyze data for reporting and optimize advertising campaigns.
  • Align client needs with our solutions to help them achieve goals and uncover opportunities to drive long-term value.
  • Keep the pulse of the market and roll out processes and products that add value to growing client relationships and the organization.
  • Provide analysis, insight, and expertise on our products and offerings; support the sales team with pre-sales and marketing efforts.
  • Help strategize and improve account management processes and operations as the company grows.
  • This role will be responsible for managing accounts across the region.
What You Bring To The Table
  • 4+ years of digital advertising account management experience across publishers, agencies, trading desks, technology companies, or equivalent.
  • 1+ years of programmatic experience with Google Marketing Platforms (DV360, CM360, SA360).
  • Strong data analysis abilities (v-lookups, pivot tables, etc.).
  • Hands-on experience with analytics tools or cloud-based software such as Google Analytics, Firebase, Adobe Analytics, Google Cloud Platform, or similar.
  • Desire to work in a fast-paced, high-pressure, and collaborative startup environment.
  • Desire to contribute to building a company from an early stage.
  • Media planning and social experience is preferred.
  • Excellent consultative approach in developing and managing business relationships.
  • Innovative thinker who brings ideas and strategies to life.
  • Excellent customer service skills; flexible, versatile, and motivated to acquire new skills and scale knowledge.
Special Requirements

Due to the nature of the client account, we are only able to consider candidates who have Korean business proficiency.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. It delivers a wide range of marketing and technology services to accelerate business possibilities through AI-driven, scalable solutions, managed by diverse digital talent.

Equality and Compliance

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people, embracing diversity in all respects.


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