Assistant Manager, Languages

4 weeks ago

Sydney, New South Wales, Australia Agoda Full time
Overview

Assistant Manager, Languages / Content (Bangkok-based)

Scope: As Assistant Manager, you will lead a group of linguists in our Languages team and drive high-quality output from external vendors and freelancers. You'll manage translation projects and workstreams, set and track KPIs, and continuously improve our translation processes. You'll also support Product with linguistic requirements, advise on best practices, and help implement new technologies.

Key Responsibilities
  • Manage, coach, and develop a team of translators and language specialists.
  • Drive high-quality output from external localization vendors and freelancers.
  • Set, track, and own localization KPIs; monitor team and individual performance.
  • Prioritize translation requests, build roadmaps, and track execution.
  • Collect and analyze data on cost, turnaround times, and quality.
  • Run and analyze A/B tests on translations to improve language experience.
  • Develop and run language quality assessment projects.
  • Support product managers with linguistic requirements and best practices.
  • Continuously analyze and improve translation processes and workflows.
  • Follow and evaluate new localization technologies.
Qualifications
  • At least 2 years' experience managing localization teams or projects.
  • Proven analytical skills and a data-driven approach.
  • Strong communication and organizational skills.
  • Experience with translation workflows and tools; SQL expertise is a plus.
  • Fluency in English required; additional language skills are a plus.
Equal Opportunity

Equal Opportunity Employer. At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer: We do not accept unsolicited terms or agency submissions. We reserve the right to contact and hire candidates directly without paying a recruitment fee.


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