Client Services Administrator

2 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time

Are you a highly organised and detail-oriented individual with a passion for providing exceptional support? We're seeking a Client Services Officer to join our clients financial planning team in Wollongong.

In this role, you will be the backbone of the financial planner's operations. You'll handle essential back end procedures, freeing up the planners to focus on what they do best, building strong relationships and providing expert advice to clients.

Key Responsibilities Will Include

  • Preparing and processing client-related paperwork and documentation.
  • Managing and updating client files and the internal CRM system.
  • Liaising with fund managers, insurance companies, and other third-party providers.
  • Assisting with the implementation of financial advice strategies.
  • Input client data into the centrelink system.
  • Maintain compliance to ASIC standards.

We're Looking For Someone With
  • At least 2 years of experience in a similar administrative or support role within the financial planning industry.
  • Proficiency with Xplan as well as the Microsoft office suite.
  • A strong understanding of administrative processes and a keen eye for detail.
  • Excellent communication and interpersonal skills.

This is a fantastic opportunity to advance your career in the financial planning sector, contributing directly to the success of our team and the satisfaction of our clients.

If you're a proactive problem-solver who thrives in a close knit team and wants to make a real impact, we encourage you to apply.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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