Administration Support Officer

2 weeks ago

Brisbane, Queensland, Australia Ramsay Health Care Full time
Overview

Emergency Centre & Switchboard Support Officer (permanent full-time) — This role is the first point of contact for both patients and staff, requiring exceptional communication and problem-solving skills. As a support officer, you will provide outstanding customer service and guide and support your team. You will be expected to fill in shifts where needed, demonstrating flexibility and a hands-on approach. Must be available between 7:00am – 6:00pm, Monday – Friday.

Responsibilities
  • Grow your career in a supportive, nurturing environment (from original bullet)
  • Have access to flexible working practices
  • Enjoy working as part of a close-knit, supportive team
  • Play a critical role in delivering excellent customer service
  • There is a permanent full-time and temporary full-time position available
About You / Qualifications
  • Demonstrated leadership experience in a customer-focused environment, strong interpersonal skills and ability to motivate a team
  • Previous experience in a hospital or a medical practice environment
  • Exceptional organisational skills and the ability to multi-task and prioritise effectively
  • Demonstrated problem solving and conflict resolution skills
  • A high degree of attention to detail and accuracy
  • Proven ability to work effectively in a team environment and independently as required
  • Efficient with the use of patient management systems (highly desirable)
  • Demonstrated experience in Microsoft Word, Excel and Outlook
  • Knowledge of Medical Terminology desirable
Requirements
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases
What's in it for you?
  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
  • Discounts: Hospital, Allied Health & Pharmacy discounts
  • Health and Wellbeing: Flexible work opportunities with roster input, Flexible Leave Program, and a free Employee Assistance Program offering confidential counselling and support.
  • Leisure/Social/Financial: Discounts for leisure travel, salary sacrifice opportunities, and more.
The Hospital

Greenslopes Private Hospital is Australia's leading private teaching hospital, owned and operated by Ramsay Health Care, located near Brisbane's CBD. The hospital offers free staff parking, a thriving social club and onsite childcare.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at


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