HVAC Technical Support Technician

Join to apply for the HVAC Technical Support Technician role at Temperzone

1 day ago Be among the first 25 applicants

Join to apply for the HVAC Technical Support Technician role at Temperzone

Get AI-powered advice on this job and more exclusive features.

Company Description

Welcome to Temperzone

As the recipient of the 2022 ARBS Product Excellence Award, we take pride in being Australasia's longest-serving air conditioning manufacturer. Our legacy of quality and dedication to eco-friendly initiatives shines through in our globally acclaimed products. At Temperzone, our culture and values define who we are, forming the backbone of all we do.

Job Description

About the role

As a Technical Support Technician, you'll play a pivotal role in supporting the daily operations of our Technical Support Department, providing expert assistance to service agents, contractors, and consumers alike. Joining our team means working with Temperzone, a leading HVAC manufacturing company, where you can bring your refrigeration tech experience to the forefront.

Key Responsibilities Include

• Offering general and technical support for all Temperzone products in the Australian market.
• Assisting service agents with spare parts selection and providing technical service and commissioning support via phone, email, or fax.
• Liaising with service agents, contractors, and consumers to ensure seamless support.
• Supporting the classification and reuse of returned goods, and assisting with epidemic failure investigations and parts recovery.
• Conducting training sessions on Temperzone products—internally and externally—and hosting product seminars as per set schedules.
• Providing start-up and commissioning assistance, as well as technical investigations for fault finding.
• Assisting the warranty team with parts or technical inquiries and evaluating service agents.
• Demonstrating product operations and commissioning processes to installation/service contractors as required.
  
  

Qualifications

What We're Looking For

• A minimum of 5 years' experience in the air conditioning industry.
• Demonstrable HVAC service, diagnostic, and commissioning experience.
• High-level knowledge in systems controls and mechanics.
• Competency in air conditioning system design technicalities.
• Solid understanding of system controls and customer service focus.
  
  

Additional Information

Why Join Us?

• Access to health and well-being initiatives.
• A supportive and inclusive environment where you can thrive.
• Ongoing training and professional development opportunities.
• Stability and growth within a respected, privately owned company.
  
  

Important Information

• A pre-employment medical check and national police check are required.
• Applicants must have the right to work in Australia.
• We kindly request no agency applications.
  
  

We are proud of what we do, and we're looking for someone who shares our passion for excellence and innovation. If this sounds like the role for you, we'd love to hear from you

Apply Now and Join the Temperzone TeamSeniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesIndustrial Machinery Manufacturing

Referrals increase your chances of interviewing at Temperzone by 2x

Get notified about new Heating Air Conditioning Technician jobs in Blacktown, New South Wales, Australia.

Rydalmere, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia A$80,000.00-A$95,000.00 6 days ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia A$60,000.00-A$65,000.00 3 weeks ago

Technical Support - Desktop Support - On-site Sydney

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 3 weeks ago

Padstow Heights, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Silverwater, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 21 hours ago

Mascot, New South Wales, Australia A$65,000.00-A$80,000.00 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Rydalmere, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 9 hours ago

North Sydney, New South Wales, Australia 2 weeks ago

Technical Support Engineer - Identity Management

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 1 day ago

Casual IT | AV Support (Corporate Events)

Sydney, New South Wales, Australia 1 month ago

Technical Support Engineer (Messaging Protection-MDO)

Sydney, New South Wales, Australia 2 weeks ago

Enterprise Technical Support Specialist, Sydney

Sydney, New South Wales, Australia 2 weeks ago

Moorebank, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 3 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---