Senior Operations Manager

3 weeks ago

Wollongong City Council, Australia United for Care Full time
Our Purpose

At United for Care, we're reimagining supported living through our unique Vertical Villages, tailored apartment-style accommodation combined with 24/7 care. We build safe, empowering spaces for people with disability to live with choice, dignity, and freedom.

We're seeking a strong clinical operational leader with extensive experience managing teams in either disability, or hospital ward setting. This role is ideal for an individual with strong operational or Registered Nurse background who is ready to transfer their leadership skills into a senior operations position in disability supported independent living.

You'll lead and supervise a multidisciplinary team, overseeing day-to-day operations and ensuring high-quality, person-centred care. Your clinical expertise will guide practice improvements and operational excellence.

Why Join Us?
  • Lead two high-impact sites within a fast-growing national organisation
  • Work autonomously with strong support from clinical, people & culture, and compliance teams
  • Enjoy clear career pathways and access to learning and development programs
  • Maintain work-life balance with reliable 9am–5pm, Monday to Friday hours
  • Prioritise wellbeing with free access to our premium Employee Assistance Program
  • Focus on your role backed by dedicated rostering, growth, people & culture, and recruitment teams
  • Benefit from exclusive discounts and cashback offers from leading brands

What You'll Do
  • Oversee the delivery of person-centred care across multiple residential settings, including SIL, SDA, and high physical support environments
  • Lead a high-performing team of Service Leaders, ensuring operational excellence and positive participant outcomes
  • Apply your clinical expertise to guide complex care models and support service innovation
  • Drive service performance, quality, compliance, and budgetary oversight
  • Collaborate cross-functionally with Property, Rostering, Client Success and Clinical teams
  • Ensure effective participant onboarding, NDIS funding compliance, and service optimisation
  • Conduct site visits and travel between NSW and SA as required

What You Bring
  • Registered Nurse (RN) or Assistant in Nursing (AIN) qualification is essential
  • Experience at RN5–RN6 level or equivalent in clinical leadership or ward supervision
  • Proven ability to manage, coach, and develop staff to deliver best outcomes
  • Strong operational, organisational, and problem-solving skills
  • Comfortable leading clinical governance and risk management in a community setting
  • Willingness to apply clinical knowledge to support a disability-focused environment

Be Part of a Bigger Impact

If you're ready to lead with purpose and drive high-quality care for people with disability, we'd love to hear from you.

Apply now and help us empower people to live their lifestyle of choice.

We welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, and individuals from all cultural and linguistic communities.
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